Eagle Electronics 128 Canadian Customers Only, International Customers Only, Shipping Information

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How to Obtain Service

(Canadian Customers Only)

We back your investment in quality products with quick, expert service and genuine Eagle replacement parts. If you need service or repairs, contact the Eagle Factory Customer Service Department at the toll-free number listed below. A technician may be able to solve the problem and save you the inconvenience of returning your unit. You will be asked for your unit's serial number.

800-324-1354

Canada Only. Monday through Friday 8:00 A.M. - 8:00 P.M. Central Time.

How to Obtain Service

(International Customers Only)

If you need service or repairs, contact the dealer in the country you purchased your unit.

WARRANTY REPAIR WILL BE HONORED ONLY IN THE COUNTRY

UNIT WAS PURCHASED.

Please follow the shipping instructions shown below on this page if you have to mail your unit to the dealer. For proper testing, repair, and service, send a brief note with the product describing the problem. Be sure to include your name, return shipping address, and a daytime telephone number.

Shipping Information

When sending a product for repair, we recommend you do the following:

1.Always use the original shipping container and filler material the product was packed in when shipping your product.

2Always insure the parcel against damage or loss during shipment. Eagle does not assume responsiblity for goods lost or damaged in transit.

3.For proper testing, repair, and service, send a brief note with the product describing the problem. Be sure to include your name, return shipping address, and a daytime telephone number.

Accessory Ordering Information

To order accessories such as power cables or transducers, please contact:

1.Your local marine dealer. Most quality dealers that handle marine electronic equipment should be able to assist you with these items. Consult your local telephone directory for listings.

2.Canadian customers only can write:

Lowrance/Eagle Canada, 919 Matheson Blvd., E. Mississauga, Ontario L4W2R7

or fax 416-629-3118

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Contents Strata Strata 128 Plus Strata 128 Portable StrataView Table of Contents Introduction SpecificationsLocation General Transducer InstallationTransducer Assembly and Mounting All Units Shoot-thru-hull v.s. Transom MountingStrata 128 and Strata 128 Plus Only Ratchets Good Location Poor Location Poor Angle Page Trolling Motor Bracket Installation StrataView Only SHOOT-THRU-HULL Shoot-thru-hull Installation Fish Arches Power Connections Permanent mount units only Bracket Installation Permanent mount units only Strata 128 Portable Assembly Installing the Batteries Portable Transducer Assembly TS-3BK SPEED/TEMPERATURE SensorsSensor Chart Sensors in any other combina Tion UP and Down Arrows Keyboard BasicsPWR/CLEAR Menu FWD / Menu REVOperation Menus AutomaticRange Zoom Automatic Operation ZoomZoom Manual Operation Grayline SensitivityFish ID Feature Targettrack StrataView Only Fish TrackDigital depth display are read from the center element only Chart SpeedOnly Display ModeCHT 3 Chart #3 Strata 128 Plus and Strataview only CHT 1 Chart #1Strata 128 Plus and Strataview only CHT 4 Chart #4 CHT 5 Chart #5DIG 1 Digital #3 Temperature Probe Select Strata 128 Plus and Strataview only DIG 2 Digital #2DIG 3 Digital #3 Alarms Fish Alarm Depth AlarmsShallow Alarm Display Contrast Deep AlarmLights FEET/METERSimulator ASP Advanced Signal ProcessingTroubleshooting Important Information Unit won’t turn onUnit freezes, locks up, or operates erratically No fish arches when the Fish ID feature is off Electrical Noise Eagle Electronics Full ONE-YEAR Warranty Shipping Information Accessory Ordering InformationCanadian Customers Only International Customers OnlyHow to Obtain Service U.S.A. Only