Troubleshooting, Service, Maintenance

Troubleshooting

Try these remedies for common Inverter problems before calling for assistance. Visit www.tripplite.com/support before returning your unit for service.

Operating Mode Switch

Battery Indicator Lights

Load Indicator Lights

	LOAD		BATTERY		LOAD
	LOAD
	SENSE
GREATER		LESSER	HI	REMOTE	LOW
LOAD		LOAD	HI		LOW	REMOTE	OFF	ON
LOAD		LOAD	MED		MED
ON		ON	MED		MED
ON		ON	LOW		HI
			LOW		HI

SYMPTOM	PROBLEMS	CORRECTIONS
No AC Output	Operating Mode Switch is set to “OFF.”	Set Operating Mode Switch to “REMOTE” or “ON.”
(All Indicator Lights Are OFF)	User-supplied UL-listed external DC input fuses Replace fuses
	have blown. Replace fuses.
Red Battery Indicator Light	Unit has shut down due to excessive	Run your engine to raise battery voltage. Check external
Is Rapidly Flashing	battery discharge.	battery connections and fuse. Reset by moving Operating
(¼ Second Flashes)		Mode Switch to “OFF.” Wait one minute and switch to
		“REMOTE” or “ON.”
		If unit remains in shutdown mode after several attempts to
		reset contact Tripp Lite Customer Service for assistance.
Red Load Indicator Light	Unit has shut down due to overload.	Reduce load. Reset by moving Operating Mode Switch to
Is Rapidly Flashing		“OFF.”
(¼ Second Flashes)		Wait one minute and switch to “REMOTE” or “ON.” If unit
		remains in shutdown mode after several attempts to reset
		contact Tripp Lite Customer Service for assistance.
Connected Equipment Experiences	Audio/Video interference.	Reposition equipment antennas and Inverter.
Inverter Output Seems Intermittent	Loose cable connections.	Check and secure all connections.

Service

Your Tripp Lite product is covered by the warranty described in this manual. A variety of Extended Warranty and On-Site Service Programs are also available from Tripp Lite. For more information on service, visit www.tripplite.com/support. Before returning your product for service, follow these steps:

1.Review the installation and operation procedures in this manual to insure that the service problem does not originate from a misreading of the instructions.

2.If the problem continues, do not contact or return the product to the dealer. Instead, visit www.tripplite.com/support.

3.If the problem requires service, visit www.tripplite.com/support and click the Product Returns link. From here you can request a Returned Material Authorization (RMA) number, which is required for service. This simple on-line form will ask for your unit’s model and serial numbers, along with other general purchaser information. The RMA number, along with shipping instructions will be emailed to you. Any damages (direct, indirect, special or consequential) to the product incurred during shipment to Tripp Lite or an authorized Tripp Lite service center is not covered under warranty. Products shipped to Tripp Lite or an authorized Tripp Lite service center must have transportation charges prepaid. Mark the RMA number on the outside of the package. If the product is within its warranty period, enclose a copy of your sales receipt. Return the product for service using an insured carrier to the address given to you when you request the RMA.

Maintenance

Your Inverter requires no maintenance and contains no user-serviceable or replaceable parts, but should be kept dry at all times. Periodically check, clean and tighten all cable connections, as necessary, both at the unit and at the battery.