HELP & TROUBLESHOOTING
•Press the POWER button on the remote control or on the top of your Sound Bar.
There is no power. • Ensure the power cord is securely connected.
•Plug a different device into the electrical outlet to verify that the outlet is working correctly.
•Increase the volume. Press Volume Up on the remote control or on the top of your Sound Bar.
•Press MUTE on the remote to ensure the Sound Bar is not muted.
•Press INPUT on the remote or on the top of your Sound Bar to select a different input source.
There is no sound. | • When using either of the Digital Inputs, if there is no audio: (A) try setting the TV output to PCM or (B) Connect directly to | ||
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| • Your TV may be set to variable audio output. Confirm that the audio output setting is set to FIXED or STANDARD, not | |
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| VARIABLE. Consult your TV’s user manual for more detailed information. | |
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| • If using Bluetooth, ensure that the volume on your source device is turned up and that the device is not muted. | |
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| • Ensure all cables and wires are securely connected. | |
I hear buzzing or | • Connect a different source device (TV, | ||
humming. | be with the original device. | ||
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| • Connect your device to a different input on the Sound Bar. | |
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| • Replace the remote batteries with new ones. | |
The remote | • Point the remote directly at the Sound Bar when pressing a button. | ||
isn’t working. | • If using a Bluetooth connection, some of the buttons on the remote may not be supported by the streaming | ||
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| application. (e.g., Pandora doesn’t support the Back button.) | |
There is no sound coming from the Subwoofer.
•If the light on the Subwoofer is blinking in a slow pattern, you will need to pair the Subwoofer with the Sound Bar. See
•Move the Subwoofer closer to the Sound Bar.
•Turn the Subwoofer power switch to ON.
•To conserve power, the Subwoofer will automatically enter a low power state when not in use. It may take up to 10 seconds for the Subwoofer to link after the Sound Bar is turned on.
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