Solid State Logic AWS V4 manual Network troubleshooting

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13. Network troubleshooting

Most Ethernet adaptor cards have two LEDs associated with each port. The first indicates that the link is connected and the second indicates network traffic. Please note that some Macintosh computers do not have external LEDs to indicate status. Instead the link status is shown in the System Preferences/Network menu.

On your host workstation computer, confirm that the link LED is permanently illuminated. If it is not permanently illuminated, it suggests you have a cabling error. In this instance please check the following:

The RJ45 network connector on the console and on your workstation are fully inserted

If you are using a pin to pin cable to make a direct connection between your onsolec and workstation, try replacing your cable with an RJ45 crossover cable

Try replacing the network cable

If you are not using a direct connection between your console and workstation using the default fixed IP address on the console, please try this simple configuration to rule out issues with external routers and network switches

If the link LED is illuminated, the next step is to confirm that the activity LED is illuminating periodically to show network traffic. If it does not illuminate periodically check the following:

If your workstation is not connected directly to your console using a crossover RJ45 cable and fixed IP addressing, follow the installation instructions for a simple network configuration to rule out issues with any external routers or network switches.

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Image 36 Solid State Logic AWS V4 manual Network troubleshooting
Contents AWS V4 Logictivity Page Contents Page Safety Considerations Power SafetyAWS900+ V4 Logictivity Upgrade Kit SSL Pt No 70930SE4 Un-packIntroduction Important Please Read CarefullyExchanging the Monitor Prom Page Page Page Enabling the AWS V4 Logictivity features on your console Installing the V4 software update Page Page Page Support software installation Macintosh AWS RemoteSupport software installation PC Make and configure the network connection Direct network configuration Macintosh Page Page Page Direct network configuration PC Page Enabling ipMIDI on your AWS Finding the console using the AWS Remote application Setting you workstations to communicate via ipMIDI Pro Tools Page Page Logic Pro Logic control surface setup menu Click and Port Midi port mapping Page Network troubleshooting Page Larger networks Page Assigning the AWS IP address Page SSL Logictivity badge Software licence agreement Limited Warranty