Krell Industries 6, 7, 5 manual Return Authorization Procedure

Page 20

Return Authorization

Procedure

HOW TO EXPEDITE

If you believe there is a problem with your component, please con-

SERVICE

tact your dealer, distributor, or the Krell factory to discuss the problem

 

before you return the component for repair. To expedite service, you

 

may wish to complete and e-mail the Service Request Form in the

 

Service section of our website at:

 

 

http://www.krellonline.com

 

To contact the Krell Service Department:

 

TEL

203-799-9954

 

 

Monday-Friday, 9:00 am to 5:00 pm EST

 

FAX

203-799-9796

 

E-MAIL

service@krellonline.com

 

WEBSITE

http://www.krellonline.com

HOW TO RETURN

To return a product to Krell, please follow this procedure so that we

A PRODUCT

may serve you better:

 

1. Obtain a Return Authorization Number (R/A number) and ship-

 

ping address from the Krell Service Department.

 

2. Insure and accept all liability for loss or damage to the product

 

during shipment to the Krell factory and ensure all freight (ship-

 

ping) charges are prepaid.

 

The product may also be hand delivered if arrangements with the

 

Service Department have been made in advance. Proof of purchase

 

will be required for warranty validation at the time of hand delivery.

 

Use the original packaging to ensure the safe transit of the product to

IMPORTANT

 

the factory, dealer, or distributor. Krell may, at its discretion, return a

 

product in new packaging and bill the owner for such packaging if the

 

product received by Krell was boxed in nonstandard packaging or if

 

the original packaging was so damaged that it was unuseable. If Krell

 

determines that new packaging is required, the owner will be notified

 

before the product is returned.

HOW TO PURCHASE ADDITIONAL PACKING

SERIAL NUMBER

To purchase additional packaging, please contact your authorized Krell dealer, distributor, or the Krell Service Department for assis- tance.

Your Showcase Amplifier product serial number is:

16

Krell Showcase Amplifier

Image 20
Contents Instructions for Use Owner’s Reference Contact InformationContents Illustrations Showcase Amplifier Front Panel Showcase Amplifier Back PanelIntroduction Definition of Terms Input and OutputConnections OperationUnpacking Placement AC Power GuidelinesShowcase Amplifier Front Panel Power Button Power LEDFront Panel Description Stand-by LEDShowcase Amplifier Back Panel Back Panel Description IEC Connector and Fuseholder VDC Remote PowerPower Connecting the Showcase Amplifier to Your System Plug the end of the AC power cord into the AC wall outlet Amplifier Operation ON/OFFTroubleshooting System Noise Questions and Answers Warranty Return Authorization Procedure Specifications Showcase 7, Showcase 6, Showcase02.1