Philips AC4002 manual Troubleshooting, Problem Possible solution

Page 23

English 23

 

Troubleshooting

 

This chapter summarises the most common problems you could

 

encounter with the appliance. If you are unable to solve the problem with

 

the information below, contact the Consumer Care Centre in your country.

Problem

Possible solution

 

 

The appliance doesn’t

You ignored the filter replacement lights.You did not replace a filter when

work.

the corresponding filter replacement light and the REPLACE FILTER light

 

started flashing and did not respond when the appliance started to beep

 

every 30 minutes after approx. 2 weeks. As a result, the appliance is now

 

locked and you have to replace the filter and reset the appliance (see

 

chapter ‘Filter replacement’) so that the appliance can provide healthy air

 

again.

The AIR QUALITY

There is a problem with the air quality sensor of the appliance. Please

lights keep flashing and

contact the Philips Consumer Care Centre in your country (you find its

the appliance does not

phone number in the worldwide guarantee leaflet). If there is no Consumer

work.

Care Centre in your country, go to your local Philips dealer.

No air comes out of the

The appliance is not switched on. Put the plug in the wall socket and switch

air outlet

on the appliance.

 

The air quality is good and the auto mode is activated. In this case, the

 

appliance stops operating automatically when the air is clean to save

 

electricity.

The airflow that comes out of the air outlet is significantly weaker than before.

The air quality does not improve, even though the appliance has been operating for a long time.

The AIR QUALITY light does not change colour even though the appliance has been operating for some time.

I need cleaner air because I have an allergy.

The pre-filter is dirty. Clean the pre-filter (see chapter ‘Cleaning’).

You haven’t removed all packaging material from the filters. Make sure that you have removed all packaging material.

One of the filters has not been placed in the appliance. Make sure that all filters are properly installed in the following order, starting with the innermost filter: HEPA filter, activated carbon filter, multi-care filter (AC4004 only), pre-filter.The multi-care filter (AC4004 only) has to be attached to the back of the pre-filter.

The air quality sensor is wet.The humidity level in your room is high and causes condensation. Make sure that the air quality sensor is clean and dry (see chapter ‘Cleaning’).

The room in which you run the appliance is larger than 30m², which is the maximum size at which this air cleaner can operate effectively.

The air quality sensor is dirty. Clean the air quality sensor (see chapter ‘Cleaning’).

You can change the air quality sensor sensitivity (see chapter ‘Using the appliance’) to make the air cleaner clean the air even better.

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Contents AC4004, AC4002 Page 7 89 Page 简体中文 繁體中文General description IntroductionFiltration in several stages English Placing the filters Electromagnetic fields EMFBefore first use English Using the appliance AC4002AIR Quality lights Auto modeAC4004AIR Quality lights Fan speed Timer functionSleep mode Sensitivity level Adjusting the air quality sensor sensitivityCleaning and maintenance  Pre-filter Body of the applianceAir quality sensor Filter cleaning light and filter replacement lights Filter replacementFilter maintenance Replacing the filters and resetting the appliance Filter replacement lockEnglish Appliance first 1.Then push the panel against the body AC4002 only adding the multi-care filter AccessoriesEnvironment Guarantee and serviceProblem Possible solution TroubleshootingAppliance is extra 多階段過濾 繁體中文重要事項 26 繁體中文放置濾網 電磁波 EMF28 繁體中文 AC4002:空氣品質 AIR Quality 指示燈 AC4004:空氣品質 AIR Quality 指示燈定時功能 30 繁體中文自動模式 風扇速度休眠模式 敏感度等級: 32 繁體中文調整空氣品質感測器敏感度 前層濾網 產品機體空氣品質感測器 34 繁體中文濾網清理指示燈與更換濾網指示燈 保養濾網更換濾網與重設產品 36 繁體中文更換濾網鎖 繁體中文 38 繁體中文 保證書與服務 故障排除 僅限 AC4002:使用多重防護濾網可能的解決方法 40 繁體中文多重过滤 产品简介一般说明 图 1 42 简体中文 注意事项安装过滤网 初次使用之前电磁场 EMF 44 简体中文 AC4002:AIR Quality 空气质量指示灯 使用本产品AC4004:AIR Quality 空气质量指示灯 计时器功能 46 简体中文自动模式 风扇速度休眠模式 灵敏度级别: 清洁和保养 48 简体中文 调节空气质量传感器的灵敏度预过滤网 产品机身空气质量传感 50 简体中文过滤网清洁指示灯和过滤网更换指示灯 更换过滤网维护过滤网 更换过滤网和重置产品 52 简体中文过滤网更换锁定 简体中文 54 简体中文 仅限于 AC4002:添加多重防护过滤网 56 简体中文 保修和服务 故障种类和处理方法2009/06/11 4222.002.7312.1
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AC4002 specifications

The Philips AC4002 and AC4004 air purifiers are designed to enhance indoor air quality, catering to a range of environments, including homes and offices. Both models are equipped with advanced technologies that ensure effective air purification, making them ideal for individuals concerned about allergens, pollutants, and overall air hygiene.

The Philips AC4002 features a 3-layer filtration system, combining a pre-filter, a HEPA filter, and an activated carbon filter. This multi-layer approach is engineered to capture up to 99.97% of airborne particles as small as 0.3 microns, which includes common allergens like dust mites, pollen, and pet dander. The activated carbon filter excels in reducing odors and harmful volatile organic compounds (VOCs), ensuring that the air remains fresh and pleasant.

Similarly, the AC4004 also incorporates a robust filtration mechanism. Furthermore, the AC4004 model is equipped with additional smart features, such as improved air quality sensors. These sensors continuously monitor the air quality and automatically adjust the fan speed according to the detected level of pollutants. This not only ensures efficient purification but also optimizes energy consumption, making the device eco-friendly.

Both models boast a sleek, modern design that seamlessly fits into various room styles. Their compact size allows for versatile placement, whether on a table, shelf, or floor. The intuitive user interface is designed for convenience, featuring easily accessible controls and a digital display that provides real-time information on air quality status.

Moreover, the noise levels of the Philips AC4002 and AC4004 are impressively low, meaning they can operate quietly in bedrooms or living spaces without causing disruptions. This is particularly important for users who prioritize peaceful environments for sleep or work.

In addition to their main features, the longevity is enhanced by filter replacement indicators, which alert users when it’s time to change the filters, ensuring optimal performance. With their combination of high-efficiency filtration, smart air quality monitoring, and user-friendly design, the Philips AC4002 and AC4004 air purifiers stand out as reliable options for anyone seeking to improve their indoor air quality.