Troubleshooting Guide

PROBLEM	POTENTIAL CAUSE	ACTION REQUIRED

Uneven burn	Blockage in the burner or gas system	Confirm that the venturi tubes are not blocked by
pattern		insects or other debris. Use a special venturi brush
or		to clean (Fig. 15).
Flashback fire		Use a pin or needle to probe the orifice in the gas
		Use a pin or needle to probe the orifice in the gas
		valve. Never enlarge the orifice (Fig. 16).
		Use a small nail or toothpick to clean the burner
		ports (Fig. 16).
	Corroded burner	Corrosion of a gas burner can cause the solid
		material between the gas ports to deteriorate,
		resulting in uneven burning. See your retailer for
		the appropriate replacement burner.

Excessive yellow	Improper air shutter opening	Your Grill should burn with a predominantly blue
flame		flame. If the flame is mostly yellow, check the
		venturi tubes for obstruction and clean as shown
		on Page 19. If yellow flames still persist, adjust the
		opening on the air shutter of the venturi tube
		located under the front console of the Grill (Fig.
		20).

Flare-up	Excessively fatty foods	Trim all excess fat from meat before cooking.
	Grease buildup	Confirm that the sear plate is clean and properly
		installed. Remove excess grease from the burn
		chamber.

Igniter does not	Electrode fouled	Wipe the electrode with a soft, clean cloth.
spark	Electrode improperly gapped	The electrode should be located 1/8” to 3/16”
	Electrode improperly gapped	The electrode should be located 1/8” to 3/16”
		from the burner, and positioned to spark to the
		edge of a gas port. If the gap is incorrect, or the
		unit is not properly sparking, gently bend the
		electrode tip into position. Use caution so that the
		ceramic insulator does not crack.
	Electrode cracked	If the ceramic insulator on the electrode is cracked,
		it may short out. Replace the electrode.
	Lead wire is disconnected	Confirm that the lead from the Ignitor module to
		the electrode is well seated on the termination of
		the module.
	Lead wire is cracked	A crack in the lead wire may result in shorting.
		Replace the wire.
	Battery dead or installed wrong	The battery in the Igniter Button may be dead or
		installed incorrectly. Correct position is positive
		end down.

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Troubleshooting Guide

PROBLEM