Napoleon Grills 600 manual Troubleshooting, Problem Possible Causes Solution

Page 9

BURNER - The burner is made from heavy wall 304 stainless steel, but due to the extreme heat and corrosive environment, surface corrosion will occur. Use a brass wire brush to remove surface corrosion. Clean any blocked ports using an opened paper clip. Do not enlarge the burner ports. Spiders and insects are attracted to the smell of propane and natural gas. The burner is equipped with an insect screen on the air shutter, which will reduce the

likelihood of insects building nests inside the burner, but does not entirely eliminate the problem. The nest or web will cause the burner to burn with a soft yellow or orange flame or cause a fire (flashback) at the air shutter underneath the control panel. To clean the inside of the burner, it must be removed from the gas grill. Remove the screw located in the center of each burner. Lift the back of the

burner upwards to remove. Use a flexible venturi tube cleaning brush to clean outScrew the inside of the burner. Shake any loose debris out of the burner, through the gas

inlet. Ensure that the insect screen is clean, tight, and free of any lint or other debris. Check also that the valve orifices are clean. Do not enlarge the orifices. Re-install the burner. Check that the valve enters the burner when installing. Replace burner cover and mounting screws to complete installation.

ALUMINUM CASTINGS - Clean castings periodically with warm soapy water.

Aluminum will not rust, but due to high temperatures and weathering, oxidation can occur on aluminum surfaces. This will appear as white spots on the castings. To refinish the castings, clean them and sand lightly with fine sandpaper. Wipe surface to remove any residue, and paint with high temperature barbecue paint. Protect surrounding areas from over-spray. Follow curing directions found on the can.

TROUBLESHOOTING

Problem

Possible Causes

Solution

 

 

 

 

 

Low heat / Low flame when

For propane - improper lighting

Ensure lighting procedure is followed carefully. All gas grill

 

valve turned to high.

procedure.

valves must be in the off position when the tank valve is

 

 

 

turned on. Turn tank on slowly to allow pressure to

 

 

 

equalize. See lighting instructions.

 

 

For natural gas - undersized

Pipe must be sized according to installation code.

 

 

supply line.

 

 

 

For both gases - improper

Pre-heat grill with both main burners on high for 10 to 15

 

 

preheating.

minutes.

 

 

 

 

 

Excessive flare-ups/uneven

Sear plates installed incorrectly.

Ensure sear plates are installed with the holes towards

 

heat.

 

the front, and the slots on the bottom. See assembly

 

 

 

instructions.

 

 

Improper pre-heating.

Pre-heat grill with both main burners on high for 10 to 15

 

 

 

minutes.

 

 

Excessive grease and ash build

Clean sear plates and drip pan regularly. Do not line pan

 

 

up on sear plates and in drip

with aluminum foil. Refer to cleaning instructions.

 

 

pan.

 

 

 

 

 

 

Burners burn with yellow

Possible spider web or other

Thoroughly clean burner by removing. See general

 

flame, accompanied by the

debris, or improper air shutter

maintenance instructions. Open air shutter slightly

 

smell of gas.

adjustment.

according to combustion air adjustment instructions.

 

 

 

 

 

Flames lift away from

Improper air shutter adjustment.

Close air shutter slightly according to combustion air

 

burner, accompanied by the

 

adjustment instructions.

 

smell of gas, and possibly

 

 

 

difficulties in lighting.

 

 

9

 

 

 

 

 

 

Image 9
Contents Prestige II If YOU Smell GAS Safe Operating PracticesConditions and Limitations Napoleon GAS Grill Presidents Limited Lifetime WarrantyGeneral Information Important DOS and DontsDOS Donts GAS HOOK-UP Instructions Leak Testing InstructionsOpen lid Lighting InstructionsCooking Instructions Cleaning InstructionsMaintenance Instructions Problem Possible Causes Solution TroubleshootingOrdering Replacement Parts QUE Faire SI Vous Détectez UNE Odeur DE GAZ AvertissementConditions ET Limitations Garantie À VIE Limitée DU PrésidentQuoi Faire ET NE PAS Faire Information GénéraleInstructions DE Branchement DU GAZ Test DE Détection DE FuitesUtilisez PAS DE Sources DE FEU Pour Verifer UNE Fuites Instruction D’ALLUMAGE Nettoyage Instructions D’OPÉRATIONPointe Jaune Bleue Foncée Instructions D’ENTRETIENGuide DE Dépannage Problème Causes Probables SolutionCommande DES Pièces DE Rechange N570-0026 #14 X 1/2 Propane only Step Deux Personnnes SON Nécessaires Pour Cette Étappe Propane only Propane Seulement N570-0076 #8 X 1/2 N520-0019 N305-0026 Knockout Disque Poinçonné Page Description PT600 Description PT600 Page FAX to