Requesting Assistance or Service
In the U.S.A.
Call the KitchenAid Customer Interaction
Center
Our consultants are available to assist you.
When calling: Please know the purchase date, and the complete model and serial number of your appliance This information will help us better respond to your request.
Our consultants provide assistance with:
•Features and specifications on our full line of appliances
•Installation information
•Use and maintenance procedures
•Accessory and repair parts sales
•Specialized customer assistance (Spanish speaking, hearing impaired, limited vision, etc.)
•Referrals to local dealers, service companies, and repair parts distributors
KitchenAid designated service technicians are trained to fulfill the product warranty and provide
To locate the designated KitchenAid service company in your area, you can also look in your telephone directory Yellow Pages.
If you need replacement parts
If you need to order replacement parts, we recommend that you only use
To locate
In Canada
Contact the dealer from whom you purchased your appliance, or call the KitchenAid Canada Customer Interaction Center
Contact your nearest KitchenAid Canada Appliance Service branch or authorized servicing outlet to service your appliance. (See list below.)
If you need service, make sure the service company you contact is authorized to service your appliance during the warranty period.
When asking for assistance or service, please provide a detailed description of the problem, your appliance’s complete model and serial numbers, and the purchase date. This information will help us respond properly to your request.
KitchenAid Canada Appliance Service –
Consumer Services
Direct service branches:
BRITISH COLUMBIA | ||
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ALBERTA | ||
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ONTARIO (except 807 area code) |
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Ottawa area | ||
Outside the Ottawa area | ||
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MANITOBA, SASKATCHEWAN |
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and 807 area code in ONTARIO | ||
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QUEBEC |
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Montreal (except South Shore) | ||
South Shore Montreal | ||
Quebec City | ||
Sherbrooke | ||
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ATLANTIC PROVINCES |
For further assistance
If you need further assistance, you can write to KitchenAid with any questions or concerns at:
KitchenAid Brand Home Appliances Customer Interaction Center
c/o Correspondence Dept.
2000 North
Benton Harbor, MI
Please include a daytime phone number in your correspondence.
For further assistance
If you need further assistance, you can write to KitchenAid Canada with any questions or concerns at:
Consumer Relations Department
KitchenAid Canada
1901 Minnesota Court
Mississauga, Ontario L5N 3A7
Please include a daytime phone number in your correspondence.
Part No. 8190051 Rev. A
© 2004 KitchenAid
®Registered Trademark/Trademark of KitchenAid U.S.A., KitchenAid Canada licensee in Canada
®
Prepared by KitchenAid, Benton Harbor, Michigan 49022 | Printed in U.S.A. |
1/04 |