Desa (V)K36P, (V)K36N installation manual Gas leak. See Warning statement, Above

Page 30

30

TROUBLESHOOTING

TROUBLESHOOTING

Continued

WARNING: If you smell gas

Shut off gas supply.

Do not try to light any appliance.

Do not touch any electrical switch; do not use any phone in your building.

Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.

If you cannot reach your gas supplier, call the fire department.

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

Fireplace produces unwanted odors

1. Gas leak. See Warning statement

 

above

1.Locate and correct all leaks (see Check- ing Gas Connections, pages 19 and 20)

Fireplace shuts off in use

1.

High or gusting winds

1.

Fireplace has been tested for up to

 

 

 

 

 

40mph winds. However, extreme con-

 

 

 

 

 

ditions may occur. See Lighting Instruc-

 

 

 

 

 

tions on page 24

 

 

2.

Low line pressure

2.

Contact local propane/LP or natural gas

 

 

 

 

 

company

 

 

3.

Pilot is partially clogged

3.

Clean pilot (see Cleaning and Mainte-

 

 

 

 

 

nance, page 27)

 

 

4.

Inner vent pipe leaking exhaust gasses

4.

Locate and correct all leaks (see Check-

 

 

 

into system

 

ing Gas Connections, pages 19 and 20)

 

 

5.

Glass too loose and air tight gasket leaks

5.

Tighten glass

 

 

 

in corners after usage

 

 

 

 

 

6.

Bad thermopile or thermocouple

6.

Replace faulty component

 

 

7.

Improper vent cap installation

7.

Check for proper installation and free-

 

 

 

 

 

dom from debris or blockage

 

 

 

 

 

 

Gas odor even when control knob is in OFF

1.

Gas leak. See Warning statement

1.

Locate and correct all leaks (see Check-

position

 

above

 

ing Gas Connections, pages 19 and 20)

 

 

2.

Control valve defective

2.

Replace control valve

 

 

 

 

 

 

 

Gas odor during combustion

1. Gas leak. See Warning statement

 

above

1.Locate and correct all leaks (see Check- ing Gas Connections, pages 19 and 20)

Dark residue on logs or inside of fireplace

1.

Improper log placement

1.

Properly locate logs (see Installing Logs,

 

 

 

 

Lava Rock, and Glowing Embers, page 23)

 

2.

Air holes at burner inlet blocked

2.

Clean out air holes at burner inlets. Pe-

 

 

 

 

riodically repeat as needed

 

3.

Burner flame holes blocked

3.

Remove blockage or replace burner

 

4.

Improper venting or excessive blockage

4.

Have the vent system inspected, includ-

 

 

 

 

ing the termination cap. Remove any

 

 

 

 

restrictions or obstruction

 

5.

Excessive amounts of embers and pan

5.

Clear excess embers until a minimum

 

 

material

 

gap of 1/2" remains under the grate

For..com

111923-01A

Image 30
Contents OWNER’S Operation Installation Manual For Your SafetyFor Your Safety What to do if YOU Smell GAS Table of Contents Safety InformationProduct Identification Local CodesProduct Features PRE-INSTALLATION PreparationLocation and Space Requirements Clearances Framing and FinishingLocation of Termination CAP Balcony with Perpendicular Side WallVenting Installation Instructions Installation PrecautionsInstallation Planning Horizontal Termination InstallationInstalling Horizontal Vent Cap Noncombustible Exterior Horizontal Termination Configurations Ground Floor InstallationCorner Installation Horizontal System Installation Using TWO Elbows Venting with Two 90 ElbowsInstallation for Vertical Termination Flat Ceiling InstallationVertical Termination Configurations Venting with One 90 ElbowHigh Altitude Installation Vertical VentingModel BK Installation Fireplace InstallationInstalling Optional Blower Accessories Check GAS TypeModel BKT Installation Attaching Speed Control to FireboxInstalling GAS Piping to Fireplace Location Blower Wiring DiagramInstallation Items Needed Pressure Testing Gas Supply Piping System Connecting Fireplace to GAS SupplyInstallation Items Needed Checking GAS ConnectionsInstalling Optional Wall Mount Switch GWMS2 Pressure Testing Fireplace Gas ConnectionsInstalling Remote Receiver REMOVING/REPLACING Glass DoorRemoving Louver Panels Installing Brick Liner Models BL36DASA and BL36DHASA Cleaning Glass DoorRemoving Glass Doors Installing LOGS, Lava Rock and Glowing Embers For Your Safety Read Before LightingOperating Fireplace To Turn OFF GAS To Appliance Manual Lighting ProcedureLighting Instructions Optional HAND-HELD Remote OperationSafety Features Manual ModeAuto Thermostatic Mode ON/OFF Series Model GhrcbInspecting Burners Operating Optional Blower AccessoryPilot Assembly Operating Optional GWMT1 Wall Mounted ThermostatPilot and Burners Cleaning and MaintenanceGlass Door LogsTroubleshooting Observed Problem Possible CauseObserved Problem Possible Cause Remedy Gas leak. See Warning statement AboveTechnical Service Replacement PartsService Hints SpecificationsIllustrated Parts Breakdown ModelsParts List KEY Part Number Description QTYBurner Assembly for Models VK36N, VK36NH, VK36P, VK36PH Parts List Accessories Owners Registration Form Postage Required 111923-01A Warranty Information