Troubleshooting

Problem	Possible Cause	Prevention/Cure

Burner will not light	Wire and/or electrode	Clean wires and/or electrode with rubbing alcohol and clean swab.
using ignitor.	covered with cooking residue.
	Electrode and burner are wet.	Wipe dry with cloth.
	Electrode cracked or broken,	Replace electrode.
	“sparks at crack”.
	Wire is loose or disconnected.	Reconnect or replace ignitor wire.
	Wire is shorting (sparking)	Replace ignitor wire.
	between ignitor and electrode.
	Bad ignitor.	Replace ignitor.

Burner(s) will not	No gas flow.	Turn gas on at source.
match light.
	Obstruction of gas flow.	Clean burner tubes.
	Disengagement of burner to	Reengage burner and valve.
	valve.
	Is grill assembled correctly?	Check assembly steps in manual.

Flames blow out.	High or gusting winds.	Turn front of grill to face wind or increase flame height.

Flare-up.	Grease buildup.	Clean grill.
	Excessive fat in meat.	Trim fat from meat before grilling.
	Excessive cooking temperature.	Adjust (lower) temperature accordingly.

Persistent grease	Grease trapped by food	Turn knobs to OFF. Turn gas off at gas source. Leave lid in position and
fire (can damage	buildup around burner system.	let fire burn out. After grill cools, remove and clean all parts.
the appearance of
steel panels and	Grease soaked into briquets.	Replace briquets. If cooking with fatty meats, remove briquets.
aluminum castings
on the grill).

Flashback...	Burner and/or burner tubes are	Clean burner and/or burner tubes.
(fire in burner tube(s)	blocked.

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