Troubleshooting, Problem Possible cause Solution

11 Troubleshooting

If you have any problems with your SULLIVAN® Comfort™, try the following suggestions. If it is still not working properly, consult your equipment supplier or take it to an authorized service agent. Do not attempt to open the flow generator.

Problem	Possible cause	Solution

Flow generator does not start when you press START or delay timer button

(and no indicator lights are showing on the front panel)

Power cord not connected properly	Connect power cord firmly at both ends
Flow generator not switched on	Switch main power switch at rear of flow
	generator to on (I)
Power outlet may be faulty	Try another power outlet

Insufficient air	Delay timer is in use	Wait for air pressure to build up gradually,
delivered from flow		according to selected delay period. Or
generator		press START to override delay period.
		(See section 5, Daily operation.)
	Air filter strips are dirty	Replace air filter strips
		(see section 9, Cleaning and maintenance)
	Air tubing is kinked or	Straighten or replace tubing
	punctured
	Air tubing is not connected	Tighten air tubing connections at both ends
	properly
	Plugs are missing from access	Replace plugs
	ports

Air leaking around	Nasal cushion not properly	Fit cushion onto mask frame, aligning the
nose and eyes	fitted onto mask frame	two pins on the cushion with the slots on
		the mask frame
		(see section 3, Preparing for use)

Mask and headgear straps not positioned correctly

Adjust position of mask and headgear. Note that if you are using the Bubble Cushion, the flow generator needs to be running before the cushion can be properly fitted. (See section 4, Fitting the mask and section 5, Daily operation.)

Plugs missing from access	Replace plugs
ports of mask frame
Nasal cushion is torn or	Replace cushion
distorted

22 SULLIVAN Comfort Operating Manual ––––––––––––––––––––––––––––––––––––––––––––––

Comfort specifications

ResMed Comfort is a premier choice for individuals seeking an effective solution for their sleep apnea and other respiratory issues. The device is designed to enhance the user experience while providing substantial therapeutic benefits. At the core of ResMed Comfort is its innovative technology that focuses on improving airflow and reducing disturbances during sleep.

One of the standout features of the ResMed Comfort is its Adaptive Airflow technology. This system continuously monitors the user’s breathing patterns and makes real-time adjustments to deliver the optimal level of pressure. This responsiveness ensures that patients receive the precise amount of air pressure they need, minimizing the risk of mask leaks and discomfort.

The device is equipped with an integrated humidifier that adds moisture to the airflow. This feature is particularly beneficial for those who suffer from dry mouth or nasal passages, making therapy more comfortable and less invasive. Moreover, the humidifier is designed to be easy to fill and clean, promoting hygiene and user convenience.

The ResMed Comfort also focuses on noise reduction, making it one of the quietest devices in its category. Patients can enjoy a restful night's sleep without the distraction of loud machinery or airflow sounds. This characteristic is especially crucial for couples, where one partner’s therapy should not disrupt the other’s rest.

Customization is another hallmark of the ResMed Comfort. Users can adjust various settings, including ramp time, which allows them to gradually acclimate to the prescribed pressure. The device's user-friendly interface and display make navigating these settings a breeze, ensuring that patients can tailor their therapy to their specific needs with ease.

ResMed Comfort also boasts advanced connectivity features, allowing users to track their therapy progress through mobile apps or online platforms. This connectivity fosters better engagement, enabling users to communicate effectively with their healthcare providers and make informed adjustments when necessary.

In conclusion, ResMed Comfort combines cutting-edge technology, user-centric design, and exceptional therapeutic benefits, making it an ideal choice for those seeking relief from sleep apnea and other respiratory challenges. Its innovative features and ease of use epitomize ResMed’s commitment to improving patient outcomes and enhancing the overall experience of sleep therapy.