BASIC TROUBLESHOOTING INSTRUCTIONS: JAZZY SELECT 14
Any electromechanical device requires occasional troubleshooting. However, most problems that arise can usually be solved with a bit of thought and common sense. Many of these problems occur because the batteries are not fully charged or because the batteries are worn down and can no longer hold a charge. Below are a series of basic troubleshooting instructions for the Jazzy Select 14 Power Chair. This information is to be used as a supplement to the troubleshooting instructions provided in the owner’s manual. If you have any questions about this information, contact your authorized Pride Provider.
What if the systems on my Jazzy Select 14 seem to be “dead” (controller does not light up when the on/off key is pressed)?
!Make sure the batteries are wired
!Make sure the connections on the battery terminals are tight and secure.
!Make sure the battery
!Make sure the main circuit breaker has not
!Make sure the controller is completely connected to the power base.
What if the range per charge of my Jazzy Select 14 diminishes over time?
!Determine if the batteries have ever been replaced. Batteries over a year old may be defective.
!Determine how frequently you charge the batteries in comparison to how often you use the power chair. If you use your power chair on a daily basis, you should charge the batteries every day for
!Determine when the batteries were last charged. Even if the power chair has not been in use, the batteries should be charged once a week for
!Determine how long you let the batteries charge. It takes
!Observe the ammeter during battery charging to determine if the batteries are receiving a charge. If the ammeter does not go up when the battery charger is plugged into the charger power cord receptacle and an electrical outlet, the batteries are not getting charged. Check the charger fuse and ensure the electrical outlet is good.
!Determine if a wall switch controls the electrical outlet used for battery charging. If a wall switch does control the outlet and the switch is turned off inadvertently, the batteries will not fully charge.
!Is an extension cord being used to connect the battery charger to the electrical outlet? Pride prohibits the use of an extension cord when charging the batteries. The charger should be plugged directly into a properly- wired standard electrical outlet as the length and condition of the extension cord can have an adverse affect on the battery charger.
!Determine how far you let the battery condition meter LEDs go down before charging the batteries. If you continually allow the battery condition meter LEDs to fall into the red area, the overall life of the batteries will be reduced.
What if my Jazzy Select 14 is operating slower than it has in the past?
!Determine when the batteries were last charged. When the battery charge gets low, the batteries supply less power to the motors, which causes the motors to spin slower.
!Determine the temperature of the power chair at the time the problem occurred. The Jazzy Select 14 electrical system will protect itself from overheating when its internal temperature gets too high by reducing the amount of power sent to the motors. When this happens, the power chair will gradually slow to a stop. Allow the power chair to cool down and it will resume normal operation.
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