V I I I . B A S I C T R O U B L E S H O O T I N G
Any electromechanical device occasionally requires some troubleshooting. However, most of the problems that may arise can usually be solved with a bit of thought and common sense. Many of these problems occur because the batteries are not fully charged or because the batteries are worn down and can no longer hold a charge.
DIAGNOSTIC FAULT CODES
The diagnostic fault codes for your scooter are designed to help you perform basic troubleshooting quickly and easily. The scooter will either display a diagnostic flash code or emit a beep code in the event one of the conditions listed below develops.
NOTE: Your scooter will not run unless the fault code condition is resolved and the scooter has been turned off, then turned back on.
FAULT CODE | CONDITION | SOLUTION |
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(1,1) | Controller is hot; the scooter seems to | Shut down your scooter for a minimum |
| be losing power. | of several minutes to allow the |
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| controller to cool. |
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(1,4) | Battery charge is low. | Charge batteries as soon as possible. |
(3,3) |
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(1,2) | Throttle pot fault | Contact your authorized Pride Provider |
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| for assistance. |
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(1,3) | Speed pot fault | Contact your authorized Pride Provider |
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| for assistance. |
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(1,5) | Attempting to operate the scooter with | Turn the scooter key to the off position. |
| the charger attached. | Switch off the charger and remove the |
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| cord from the charger port, then restart |
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| your scooter. |
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(3,5) | Throttle control lever not at center | Return the throttle control lever to the |
| position at start up. | center position, turn scooter off, and |
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| then back on. |
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(3,4) | The manual freewheel lever may be in | Turn the scooter key to the off position. |
| the freewheel (forward) position. | Push the freewheel lever to the drive |
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| (backward) position, then restart your |
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| scooter. |
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(3,2) | A brake fault has occurred. | Contact your authorized Pride Provider |
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| for assistance. |
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What if all the systems on my scooter seem to be “dead”?
Make certain that the key is in the “on” position.
Check that the batteries are fully charged.
Push in the main circuit breaker reset button. See III. “Your Scooter.”
Make certain that both battery harnesses and the
Be sure the power down timer feature has not been activated. See V. “Operation.”
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