8. TROUBLESHOOTING | |
| 8. TROUBLESHOOTING |
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8. TROUBLESHOOTING
WARNING!
If you cannot solve a problem with the following solutions, do not attempt to repair it by yourself. Turn the power off, unplug the POS Terminal, then contact the nearest TOSHIBA TEC service representative for assistance
Symptom | Check Point | Solution |
The power does not turn | • Is the power cord plugged in | • Plug in correctly. |
on. | correctly? | • If it is not a power failure, |
| • Is the power supplied to the | check for the power supply to |
| AC outlet? | the AC outlet with another |
| • Has the circuit breaker | electric appliance. |
| blown? | When the power is not |
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| supplied, contact your nearest |
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| power company. |
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| • Check the circuit breaker. |
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The operator’s display is | • Does the operator’s display | • Refer to Section 4 |
hard to see | reflects sunlight or room light? | Adjustment and adjust the |
| • Is the tilt angle adjusted | display angle. |
| properly? | • Refer to Section 4 |
| • Is the brightness adjusted | Adjustment and adjust the |
| properly? | brightness properly. |
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Magnetic card reader | • Does the used card comply | • Use ISO Track 1,2,3 |
does | with the standard? | complying MCR. |
data. | • Was the card moved too fast | • Move the card at the proper |
| or too slowly? | speed. (10~150 cm/sec.) |
| • Is the card reading direction | • Insert the card so that the |
| correct? | magnetic strip faces the |
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| scanning head. |
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NOTE: If any problem occurs other than the above, please contact your authorized TOSHIBA TEC representative.