Toshiba SL-9000-LSB SERIES, EM1-31071GE Troubleshooting, Before You Call for Service

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18. TROUBLESHOOTING

18. TROUBLESHOOTING

18. TROUBLESHOOTING

WARNING!

This scale has been manufactured under strict quality control. If you have any trouble, however, DO NOT ATTEMPT TO FIX IT BY YOURSELF. Pull the power plug out of the outlet, and contact the TEC Authorized Service representative.

Problems

Solution

 

 

“----” is displayed at

Was the power turned ON when something was on the platter?

power on.

→ Make sure nothing is on the platter and turn the power on

 

again.

 

Is the platter mounted correctly?

→Mount the platter correctly and turn the power on again.

Display unstable.

Is anything touching the platter?

→If so, remove it.

 

 

 

Is the machine in a windy location?

 

 

 

 

→ Avoid locations subject to the wind.

 

 

 

 

 

 

 

No print.

1.

Check that the media is loaded correctly.

 

 

 

2.

Check whether the print head is set correctly or not.

 

 

 

 

 

 

Dots missing in the print.

Dirty print head. → Clean the print head.

 

 

 

Call the TOSHIBA TEC Authorized Service representative if

 

 

 

necessary.

 

 

 

 

 

 

 

Unclear (or blurred)

1.

Dirty print head. → Clean the print head.

 

 

printing.

2.

Poor media quality. → Change media type.

 

 

Power does not come

1.

Plug power cord into an AC socket.

 

 

on.

2.

Check the circuit breakers or fuses.

 

 

 

3.

Plug another appliance into the AC socket to check if there is

 

 

 

 

power supplied.

 

 

 

Call the TOSHIBA TEC Authorized Service representative if necessary.

 

 

 

 

 

 

 

You see a raised nap

1.

Clean the cutter blades.

 

 

where the media has

2.

The blades are worn. → Call the TOSHIBA TEC Authorized

 

 

been cut.

 

Service representative.

 

Before You Call for Service

It is our primary concern to give you full satisfaction and better service. If, however, any problem arises in connection with the operation of this scale, please check the following points before calling for service:

A)Is the power plug fully plugged into an AC outlet?

B)Is the power turned ON?

C)Is AC power being properly supplied to the outlet? (Check it using another electric appliance.)

D)Check the circuit breaker.

E)Has there been a power failure of any sort?

F)Has the operation been carried out in the correct order?

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Contents SL-9000-LSB Series Page Safety Summary Meanings of Each SymbolPrecautions Page Table of Contents Password Security Setting Password and Protect MenuCalling Menu by Entering Password Operating ProceduresIntroduction 9 0 0 0 3 0 M L S B U S AccessoriesApplicable Model Specification ScaleOption Source Or Part NoLON I/F AppearanceCMT/PL-3 I/F CA Type DisplayUS Type QR Type $/kg Weight Unit PriceAU Type KEY Layout Programming KeyboardDeletes a selected character when setting commodity names Inserts a space when setting a commodity nameDisplays the next line when setting the ingredient Sets a block PLU # using the confirmation label procedureOperation Keyboard and Speed KEY Board Operation Keyboard FunctionSets the quantity of commodity in by Count mode Cancels preceding dataEnables calling the other 70 speed keys Selection modeIssues a test label Adjusts the zero pointIssue. Optional key by initial setting No functionSpeed KEY SET Procedure Before OperationNutrition Setting Installation Procedure Remote DisplayInstallation Procedure Level Adjustment Removal and Replacement of Media Removal and Replacement of Media Outline of Operation Menu selectionHow to Select Menu and Item No Programming ProceduresHow to access the Programming Menu Title and Contents of Programming Menu 2nd line TEL How to enter charactersTEC Store Unit Price Change MenuGroup MainPLU Data Setting MenuPreset Tare Quantity PLU#T1.000 UPC#Ingredient Message Group MainNutrition Facts Additional Information Area 2~6 ~99999 or 0.0~999.9 Daily Value Max digits Contents of daily value Set th e Daily Value TableMemory file sort Memory file is sorted when a memory full error occursDeleting Nutrition Data PLU Verifying Label Address Setting Special Information Menu Group Item NoSpeed KEY Setting Setting Department/Vendor NumberPrint Format By pressing KeyLabel Format Number Table 22/38DATE/TIME Setting 11.12 CMT/PL-3Save Error code during PL-3 operationPL-3 Operation Transmission Item List Operable InoperableTransmission Delay Time Table IN-LINE/LOCALLON System ID #Data Transmission VendorNutrition Free Format ChangeBAR Code Format Current format FlagUPC # Changed formatFlag PLU # UPC# PC/D Price Weight H H H HC C C C PLU# UPC#Enter the title # See Note Enter the title. See NoteTitle No Format Additional 221 Additional 231 232Error message during data transmission Time OUT ErrorData Error Transferring Logo DataIdiom Setting Vendor SettingFree Format Setting Key functionsMAG Magnification 0 normal PRT Print on11-30 C D B aAvailable format and print items for free format See the next How to access the Read menuProgrammed Data Verification Reports For Password Security Setting Password and Protect Menu13-2 Calling Menu by Entering Password REGOperating Procedures How to access the REG., M.DOWN, or Rewrap menuWeighing Operation Sample labelFIX Price Operation for US Type only By Count Operation Sample label for US type Sample label for CA and QR type14-5 Print Count Operation Example B When operating in Fix or By Count mode From the platter Labels are being issuedPLU Issuing Labels with NET Weight Statement for US Type only For14-10 TARE/SAVE Function Procedures Remove the commodity together with the containerWeight Unit Price Calling and Printing Grade LinesCalling and Printing Logos Or CSelecting Print Item and Adjusting the LCD Brightness Menu REG, M.DOWN, or Rewrap Mode WEIGH, FIX, or by CountDate Change Batch Print Mode with 30 Items Run Assignment Changing a Unit Price and Calling G.Line/LOGO Stopping or Canceling Label Issue Preset CountFloating Vendor One vendor CommoditiesEnter prices Receipt will be issuedEnter vendor # How to access the Read or Reset menu ResetREAD5 RESET6 Total OperationPLU Total Report Hourly Total ReportGrand Total Report Vendor Total Report Individual Total Ex. Individual PLU Total PLU #100Block Total Ex. UPC Block Total UPC #100100~100199 Zone Total Ex. PLU Zone Total PLU #100~107Error Message Table Programming ModeLabel Issue Mode Read and Reset ModeCMT Operation Mode LON System ModeCleaning the Print Head Troubleshooting Before You Call for Service

SL-9000-LSB SERIES, EM1-31071, EM1-31071GE specifications

The Toshiba EM1-31071GE and EM1-31071, along with the SL-9000-LSB series, represent a significant advancement in consumer electronics and technology proficiency by Toshiba. Designed to cater to modern lifestyle demands, these products combine innovative features, user-friendly interfaces, and cutting-edge technology.

At the core of the EM1-31071 and EM1-31071GE models lies a robust performance engine capable of handling multiple tasks seamlessly. These devices are equipped with energy-efficient processors, allowing users to experience quicker response times and enhanced functionality without compromising on power consumption. The integration of advanced power management technologies ensures longer battery life, catering to the needs of users on the go, ensuring that they can engage in their daily activities without constant recharging.

The SL-9000-LSB series is notable for its impressive display technology. Featuring high-resolution screens with vibrant color output, the series offers an immersive visual experience, making it ideal for media consumption, gaming, and professional applications. Enhanced contrast ratios and viewing angles elevate the user experience, bringing images and videos to life with stunning clarity.

Connectivity remains a strong focus in these models, equipped with the latest wireless technologies, including Wi-Fi 6 and Bluetooth 5.0. These features enable swift data transfer, seamless streaming, and efficient connectivity with other digital devices, fitting perfectly into the increasingly connected lifestyles of consumers today.

The design ethos of the Toshiba EM1-31071GE and EM1-31071 presents a mix of aesthetics and functionality. Sleek profiles, lightweight materials, and user-centric interfaces enhance usability and portability. Whether at home, in the office, or on the move, these devices are tailor-made for convenience.

Security features are also robust, incorporating biometric authentication options, ensuring that user data remains safe and protected. This attention to security reflects Toshiba's commitment to providing not only high-performance devices but also peace of mind for users.

In summary, the Toshiba EM1-31071GE, EM1-31071, and SL-9000-LSB series encapsulate modern technological advancements, from superior processing power and extraordinary display capabilities to high-speed connectivity and strong security measures. These devices are designed to meet the diverse requirements of today’s tech-savvy users, offering a perfect blend of performance, durability, and design elegance.
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