Troubleshooting tips
Your ARTIS hearing system is an extremely reliable device. However, should a problem occur, this can usually be corrected quickly. Use this trouble shouting guide to sort out simple problems.
PROBLEM | CAUSE | POSSIBLE SOLUTION |
|
|
|
System has no | Battery polarity | Make sure battery is |
sound | reversed | inserted correctly |
| Weak or dead | Replace with new |
| Battery | battery |
| Instrument not | Close battery door |
| turned on | completely or press and |
|
| hold program button (if |
|
| present) for 3 seconds |
| System clogged | Clean System |
|
|
|
System | Improper seating in | Try reinserting the |
whistles | ear | instrument until it |
|
| fits securely |
| Volume control too | Lower the volume control |
| high | (if present) |
|
|
|
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