American Standard Comprehensive Repair Parts and Troubleshooting Guidelines for Bathroom Aids

Page 4

 

REPAIR PARTS LIST

 

TANK

 

 

Repair parts are determined by toilet tank number which can be found marked inside tank.

 

 

 

 

 

4000.001

4000.101

4000.004

4000.104

 

NOTE: "XXX" represents color or trim finish options. Specify when ordering.

 

 

 

 

1.6 gpf/

1.28 gpf/

1.6 gpf/

1.28 gpf/

 

PART NUMBER

 

DESCRIPTION

6.0 Lpf

4.8 Lpf

6.0 Lpf

4.8 Lpf

 

738903-XXX0A

 

Tank Lever LH

 

 

 

7381064-XXX0A

 

Tank Lever LH

 

 

 

7301540-200.XXX0A

 

Bolt Cap Kit (consists of 2 caps, 2 sleeves, & 2 retaining rings)

 

7381125-400.0070A

 

Fluidmaster 400A Inlet Valve

 

7381146-401.0070A

 

Flushvalve Assembly - 3 inch (includes flapper)

 

 

 

 

7381193-201.0070A

 

Flapper Assembly - 3 inch

 

 

 

 

7381146-406.0070A

 

Flushvalve Assembly (HET) - 3 inch (includes flapper)

 

 

 

 

7381193-203.0070A

 

Flapper Assembly (HET) - 3 inch

 

 

 

 

7381147-200.0070A

 

EZ-Install Tank Coupling Kit

 

735154-400.XXX

 

Tank Cover - 12 inch rough

 

 

 

735158-400.XXX

 

Tank Cover - 12 inch rough

 

 

 

5283.110.XXX

 

Elongated Rim Seat - Slow Close

 

 

 

5281.110.XXX

 

Round Front Rim Seat - Slow Close

 

 

 

5218.110.XXX

 

Elongated Rim Seat - Slow Close

 

 

 

5121.110.XXX

 

Round Front Rim Seat - Slow Close

 

 

 

738570-100.0070A

 

Refill Tube

 

 

 

 

 

 

 

 

 

7381146-408.0070A

 

Flushvalve Assembly - 3 inch (includes flapper)

 

 

 

 

7381146-409.0070A

 

Flushvalve Assembly (HET) - 3 inch (includes flapper)

 

 

 

 

7381193-205.0070A

 

Flapper Assembly - 3 inch

 

 

 

 

7381193-206.0070A

 

Flapper Assembly (HET) - 3 inch

 

 

 

 

7381211-200.0070A

 

Silicone Flapper Seal

 

7381167-200.0070A

 

Bowl to Floor Knobs

 

 

 

 

 

 

 

 

 

 

 

TROUBLESHOOTING GUIDE

 

Problem

 

Possible Cause

 

 

Corrective Action

 

 

 

 

Does not

 

a. Water supply valve closed.

 

 

a. Open valve and allow water to fill tank.

flush

 

b. Supply line blocked.

 

 

b. Shut off water supply, disconnect supply line and inspect all gaskets

 

 

 

 

 

and washers. Reassemble.

 

 

 

c. Flush valve chain too loose or disconnected.

 

 

c. Readjust chain length as required.

 

 

 

d. Sand or debris lodged in water control.

 

 

d. Shut off water supply. Remove cap and clean as per Fluidmaster

 

 

 

 

 

maintenance instructions at:

 

 

 

 

 

 

www.americanstandard-us.com/enews/fluidmasterguide.pdf

 

 

 

 

 

 

Poor or

 

a. Bowl water level too low.

 

 

a. Check that refill tube is connected to water control and

sluggish

 

 

 

 

inserted into overflow tube without being kinked or damaged.

flush

 

b. Supply valve partly closed.

 

 

b. Open supply valve fully. Be sure that proper supply tube size is used.

 

 

c. Partially clogged trapway and/or drain pipe and/or vent.

 

c. Remove obstruction. Consult a plumber if necessary.

 

 

d. Supply pressure too low.

 

 

d. Normal supply pressure must be at least 20 psi.

 

 

 

 

 

 

Toilet leaks

 

a. Poor supply line connection.

 

 

a. Review Step 10 of installation procedure.

 

 

b. Poor bowl to tank/floor connection.

 

 

b. Review Step 3 through 8 of installation procedure.

 

 

 

 

 

 

Toilet does

 

a. Flapper seal leaking or deformed.

 

 

a. Clean debris from seal surface. Replace flapper seal as needed.

not shut off

 

b. Sand or debris lodged in water control.

 

 

b. Shut off water supply. Remove cap and clean as per Fluidmaster

 

 

 

 

 

maintenance instructions at:

 

 

 

 

 

 

www.americanstandard-us.com/enews/fluidmasterguide.pdf

 

 

c. Flush valve chain too tight, holding

 

 

c. Readjust chain length as needed.

 

 

 

flapper open.

 

 

 

 

 

 

 

 

 

 

 

Toilet bowl

 

a. Wax ring not fully compressed.

 

 

a. Retighten bowl-to-floor knobs.

 

rocks after

 

b. Floor not level.

 

 

b. Use toilet shims and /or place a bead of caulk around the base of the toilet.

installation

 

 

 

 

 

 

 

 

 

 

 

 

For Repair Parts List, See Under Tank Lid.

 

 

 

 

 

 

In the United States:

In Canada:

In Mexico:

 

 

American Standard Brands

AS Canada ULC

American Standard B&K Mexico

 

 

P.O. Box 6820

5900 Avebury Rd.

S. de R.L. de C.

 

 

Piscataway, New Jersey 08855

Mississauga, Ontario

Via Morelos #330

 

 

Attention: Director of Consumer Affairs

Canada L5R 3M3

Col. Santa Clara

For residents of the United States, warranty

 

 

 

Ecatepec 55540 Edo. Mexico

Toll Free: (800) 387-0369

Toll Free: 01-800-839-1200

information may also be obtained by calling

www.americanstandard.ca

www.americanstandard.com.mx

the following toll free number: (800) 442-1902

 

 

 

 

www.americanstandard.com

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7301555-100 Rev. B

Image 4
Contents Recommended Tools and Materials Remove OLD ToiletS E V E F O R F U T U RHand Tighten Only. Do Not Overtighten For seat installation See instructions Included with seatPress firmly Care and Cleaning For Repair Parts List, See Under Tank Lid Repair Parts ListPossible Cause Corrective Action