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Common Answers and Answers
My gums are tender and bleed a little. Is this normal?
During the first few days of using the Interplak® unit, your gums may bleed slightly. This is common when you begin a new oral hygiene program. After a few days, the bleeding will generally cease, and you will be on your way to healthier gums. If your gums continue to bleed after two weeks, see
your dentist.
How often should I use my Interplak® Direct
Use the Interplak® Direct
How do I clean the unit?
Unplug the base from the outlet, and clean with a cloth or tissue moistened with warm water. Submerging the unit or using a dishwasher is not recommended and may cause damage or injury.
IMPORTANT NOTE: The lower battery unit must be clean and dry before plugging into AC outlet.
Should I run down the battery periodically?
The Interplak® unit has a
Why are there different colored brush heads?
The brush heads for your model are identical except for the color indicator ring. This helps you keep track of which family member is using which brush head.
Whom do I call for questions?
You may contact one of our customer service representatives at