Don’t hear anything out of the subwoofer unit

SurroundBar3000

Frequently Asked Questions

SurroundBar3000. No Sound. Funny Sound. And Things that Go Bump In the Night.

1.The bar has no sound and has a slow blinking green on the front status light.

§§ The bar is either muted or turned down all the way. Try unmuting the bar or turning up the volume control.

2.On some TV channels, I get sound but others I do not, while connected via the Optical Digital/Source 1 connection.

§§ More than likely if the optical connection is not working, it’s because the TV (or the source before it) is presenting a digital audio format that is not compatible with this bar (namely Dolby Digital). To solve this, go into the setup menu of the source unit and the TV- look for an option that says “Digital Audio Output format” or something similar. If you see anything set to “Dolby Digital”, switch it to “PCM.” You may have to consult the TV manufacturer’s owner’s manual or technical support department to assist with this. Keep in mind some TVs and Source Units may not have this option, in which case the Source 2 or Source 3 analog connections would be the only alternative.

3.After I turn off the unit and turn it back on, the volume “resets” itself to a loud volume.

§§ If you are using some kind of a “switched” or “power saving” surge suppressor or similar, make sure it is not switching power off of the bar. This bar needs to have continuous power available to it, otherwise it reset to factory default settings.

4.Why does my SurroundBar shut itself off after about 15 minutes or so of use?

§§ If you’re using the analog Source 2 or Source 3 inputs (2 or 3 blue lights on the left hand side of the bar when it’s on) the level of the signal coming into the bar is probably too low to keep the unit on and is triggering its automatic shut off circuitry. You need to set the audio output level, which you access through your TV’s setup menu, to the” Fixed” setting. The “Variable” setting is not strong enough in level due to the volume control setting to keep the SurroundBar “awake” and active. If your TV does not have a “fixed” setting, turn the TV volume control higher..

5.I hear an echo through the system

§§ Be sure the TV speakers are not playing at the same time as the bar. Ideally, you’d disable the TV speakers completely by going into the TVs setup menu and looking for an option that says “speakers off” or “external sound system”. You may have to consult with the TV’s owner’s manual or their technical support department for help with this.

6.The subwoofer is making funny noises on its own.

§§ The unit is likely getting wireless interference. Try changing the “channel ID” switch on the back of both the subwoofer and the bar to a different channel (they both have to be set to the same number) and you should be able to find at least one clean channel. If all 4 channels continue to make noise, give us a call.

7.I don’t hear anything out of the subwoofer unit.

§§ It depends on what is playing. Keep in mind the subwoofer plays only lower toned sounds. If you’re watching a show that has mostly talking (e.g. comedy, news, etc.), you won’t hear much coming out of the subwoofer. To check its operation, first make sure the light on the back of the subwoofer is solid green. Next, turn some music on that has good bass content and turn the music up to a moderately loud volume. Then go to the subwoofer and feel the cone on the bottom for vibration. It should vibrate to the beat of the music. You may need to turn the subwoofer louder by following the directions on Question __.

Polk Audio Customer Service 800-377-7655 (Outside USA & Canada: 410-358-3600) polkcs@polkaudio.com

3000 specifications

Polk Audio has long been celebrated for its commitment to delivering high-quality audio experiences, and the Polk Audio 3000 stands as a testament to this dedication. This versatile speaker system is designed to meet the needs of audiophiles and casual listeners alike, providing exceptional sound performance across a variety of applications.

One of the standout features of the Polk Audio 3000 is its innovative driver technology. The speaker incorporates a series of dynamic balance drivers that are engineered to minimize distortion while maximizing clarity and detail. This ensures that users can experience their favorite music, movies, and games with stunning precision and a true-to-life soundstage. The woofers deliver deep, rich bass, while the tweeters provide smooth, extended highs, resulting in a balanced audio profile.

Additionally, the Polk Audio 3000 boasts advanced connectivity options that cater to modern audio needs. The speaker is equipped with both wired and wireless capabilities, making it easy to pair with various devices, including smartphones, tablets, and televisions. The inclusion of Bluetooth technology allows for seamless streaming, enabling users to enjoy their favorite playlists without the need for cumbersome cables.

In terms of design, the Polk Audio 3000 features a sleek, modern aesthetic that will complement any home decor. Its compact size makes it easy to integrate into any space, and it can be positioned on shelves, stands, or mounted for added versatility. The high-quality materials used in the construction not only contribute to the stylistic appeal of the speaker but also ensure durability and longevity.

Another notable characteristic of the Polk Audio 3000 is its user-friendly interface. The simple controls allow for easy operation, making it accessible for individuals of all ages and technical backgrounds. Whether adjusting the volume, switching between inputs, or fine-tuning sound settings, users will appreciate the straightforward functionality.

Overall, the Polk Audio 3000 represents a perfect blend of cutting-edge technology, elegant design, and impressive sound quality. This speaker system is well-suited for anyone looking to elevate their audio experience, making it an excellent choice for music enthusiasts, movie lovers, and gamers. With Polk Audio's reputation for quality and innovation, the 3000 promises to deliver an audio experience that exceeds expectations.