Philips 5000 Series manual Guarantee and service, Warranty Exclusions

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12English

9 Pry the 2 AA-sized cylindrical nickel-cadmium batteries loose by inserting the screwdriver on the sides of the two batteries in the locations shown in the figure.

10Use a twisting and prying motion to break the glue bond around the batteries.The 2 batteries are joined together with glue and will be

lifted out together.

Guarantee and service

Philips guarantees its products for two years after the date of purchase. Defects due to faulty materials and workmanship will be repaired or replaced at Philips expense provided that convincing proof of purchase in qualifying period is provided. Contact our Customer Service Center at

1-800-682-7664 (North America), outside North America contact your local Philips Customer Care Center.

Internet information: www.sonicare.com (North America) or www.philips.com (outside North America).

WARRANTY EXCLUSIONS

What is not covered under warranty:

-Brush heads

-Damage caused by misuse, abuse, neglect, alterations or unauthorized repair.

-Normal wear and tear, including chips, scratches, abrasions, discoloration or fading.

IMPLIED WARRANTIES

ANY IMPLIED WARRANTIES, INCLUDING IMPLIED WARRANTIES

OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR

PURPOSE, SHALL BE LIMITED TO THE DURATION OF THE EXPRESS

WARRANTIES SET FORTH ABOVE. SOME STATES DO NOT ALLOW

LIMITATION ON HOW LONG AN IMPLIED WARRANTY LASTS, SO

THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

LIMITATION OF REMEDIES

IN NO EVENT SHALL PHILIPS OR ANY OF ITS AFFILIATED OR

SUBSIDIARY COMPANIES BE LIABLE FOR ANY SPECIAL, INCIDENTAL

OR CONSEQUENTIAL DAMAGES BASED UPON BREACH OF

WARRANTY, BREACH OF CONTRACT, NEGLIGENCE,TORT, OR ANY

OTHER LEGAL THEORY. SUCH DAMAGES INCLUDE, WITHOUT

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Contents Essence Page English  General description FigPreparing for use Attaching the brush headUsing the appliance Charging your Sonicare\Useful tips Brushing technique Tips for specific oral care needs Stain removalBraces Dental restorations dental workFeatures Easy-start \ brushing power ramp-up Smartimer\ 2-minute timerPeriodontal pockets Battery charge indicator available on select models Cleaning Replacement Storage Brush head Environment Removing the batteriesEnglish Guarantee and service Warranty ExclusionsTroubleshooting Problem SolutionPage Page For support call