5.TECHNICAL INFORMATION
Product
Maintenance
To maintain optimum performance and minimize wear, you should clean your products at least twice a month. However, be aware that usage and environmental conditions could be contributing factors to increase the cleaning frequency.
To clean the product, follow the instructions below:
·Unplug the product from power.
·Wait until the product is at room temperature.
·Use a vacuum (or dry compressed air) and a soft brush to remove dust collected on the external surface.
·The surface of the controller may be wiped off with a mild solution of glass cleaner or isopropyl alcohol applied to a
Always dry surfaces carefully after cleaning them.
General Troubleshooting
Symptom | Possible Cause | Possible Action | |
| Loose connection through | Check cable connection | |
|
|
| |
Loss of signal | Pin damage or output damage to | Send product(s) for repair | |
COLORstrip™ product |
| ||
|
| ||
| Internal problem | Send product for repair | |
|
|
| |
| No energy through COLORstrip™ output | Check power on the Mains | |
Product does not |
| Change COLORstrip™ to another outlet | |
|
| ||
Loose or damaged | Check the | ||
power on | |||
| damage | ||
|
| ||
|
|
| |
| Internal problem | Send product for repair | |
|
|
|
If you still experience problems after trying the provided solutions, contact CHAUVET® Technical Support.
Page 8 of 10 | COLORstrip™ Footswitch User Manual Rev. 3 |