Hawking Technology HNT1A manual Troubleshooting, For Other VOIP/Messaging Programs, Skype

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HNT1A Internet Phone User’s Manual

Once the audio settings are configured, launch AIM and select a buddy to talk to. Open up the IM window and press the Talk button. Begin speaking on the handset once a voice connection has been established.

For Other VOIP/Messaging Programs:

Check to see if your VOIP/Messaging program has a separate audio preferences selection scheme similar to those of AIM or Yahoo! Messenger. (Please refer to the software provider’s documentation or manual.) If so, you can set up and configure your handset from within the program while retaining the default soundcard / speaker setup.

If the desired messaging client does not allow you to choose the audio device for making voice calls, please follow the same procedures in changing the default audio device to the USB Phone as the AIM setup procedure, listed above. (See Chapter 3a: Specifying an Audio Playback Device.)

4. Troubleshooting

Sound Devices Problems

Q1. While using Skype, AIM, or Yahoo! Messenger software for voice conversation:

There is no dial tone after pressing the dial key.

I cannot hear the other party on my USB phone.

I hear the other party on my PC’s sound card (or another USB speaker) instead of the USB phone.

The other party cannot hear me.

A1. Make sure your software is configured to use USB phone as the audio in/out device.

Skype:

In Skype window, go to Skype > Preferences > Audio > Sound Devices. Make sure the Audio In (microphone) and Audio Out (speaker) are correctly configured to use USB Audio Device, i.e., the USB phone.

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Contents Page Disclaimer Trademarks & CopyrightFCC Warning CE Mark WarningHawking Limited Warranty Table of Contents Troubleshooting Specifications Regulatory Compliance Introduction Package ContentsSystem Requirements Features Keypads and Control Buttons Phone Functions OverviewIcon Function Description Function keysInstalling Skype Software Installation and Usage on MacInstalling API ConnectorsHNT1A Internet Phone User’s Manual Hawking HNT1A Net-Talk USB Internet Phone HNT1A Internet Phone User’s Manual Getting Started Connecting the HNT1A USB Phone 3a. Using the HNT1A Phone with Skype→Calling a Skype→ User PrerequisitesSpeed Dialing Using the Contact List on Skype→ ScreenCalling Regular Phones SkypeOut Saving a SkypeOut Contact Ending / Rejecting a Call Answering a CallMissed Calls Clearing Call List Loading Call ListList Adjusting Microphone Volume Adjusting Speaker VolumeRedialing Muting Clearing the Entered Number Skype Status and Response Mode Selecting a Ring Tone AOL Instant Messenger Yahoo! Messenger 3b. Using the USB Phone with Other Voice Messaging ClientsAIM and Other messaging clients Yahoo! Messenger with VoiceFor AIM Sound Devices Problems TroubleshootingFor Other VOIP/Messaging Programs SkypeMake sure this mute box is unchecked Net-Talk Software API Problems Hawking HNT1A Net-Talk USB Internet Phone Other Problems Mac ProblemsSpecifications FCC Conditions Regulatory ComplianceWeee Information