Linksys WIP320 manual Appendix a Troubleshooting, Common Problems and Solutions

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Appendix A: Troubleshooting

This appendix provides solutions to problems that may occur during the installation and operation of the Wireless-G Phone for Skype. Also included is a list of its default settings. Read the descriptions below to solve your problems. If you can't find an answer here, check the Linksys website at www.linksys.com or www.skype.com/help.

Common Problems and Solutions

1.I am connected to a network, but I can’t connect to Skype.

The network is not connected to the internet. Connect to a network that has internet connectivity.

2.There is no dial tone when I press the Call key. Do the following until you get a dial tone:

A.Check the signal strength. Move the handset closer to the access point.

B.The battery capacity may be low. Plug the handset into the AC adapter that is connected to a wall outlet.

3.The Signal Strength icon is flashing on the handset’s display screen. Do the following until the icon is not flashing:

A.Move the handset closer to the access point.

B.Check to see if the access point is powered on.

4.When powered off and charging, the Battery Empty icon is displayed. Do the following:

A.Check that the battery is installed correctly. Remove the battery and reseat it.

Appendix A: Troubleshooting

Wireless-G Phone for Skype

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Common Problems and Solutions

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Contents Wireless-G Page Copyright and Trademarks How to Use the User GuideImportant Safety Instructions Batteries Table of Contents Appendix C Regulatory Information Appendix a TroubleshootingAppendix B Specifications Welcome What is Skype?Introduction What’s in This User Guide? Bottom Panel Getting to Know the Wireless-G Phone for SkypeIcon Button Name Function Soft keys Front PanelUnlock key Numeric Keypad Handset’s Side PanelHandset back panel Handset’s Back PanelOverview Getting StartedUSB mini-B port Charging the Phone’s BatteryStartup First Time Phone UseWireless-G Phone for Skype Access Point Select Network First Time Connection to a NetworkSkype Services Using the Wireless-G Phone for SkypeKeypad Lock Entering Names, Numbers and Special CharactersSign Create a New Skype AccountAdding a Contact Setting up a Skype Contact ListContact Search Search for ContactsContacts Advanced Options Advanced Options for ContactsMaking a Direct Call Outgoing CallsMaking a Call to a Contact Using the Wireless-G Phone for Skype Outgoing Calls Mood Message Incoming CallsAnswering a Call 13 Call Forwarding Call ForwardingRecording a Greeting Skype VoicemailVoicemail Messages Checking the Call History Call HistoryDetails Shown to All Public Details Creating a ProfilePrivate Details Changing Your Password21 Privacy PrivacyAutomatic Sign In to Skype Skype SettingsSkype Software Updates Language Changing the Screen’s Brightness Level25 Time Out Adjusting the Screen’s Time Out26 Tone options TonesManage Blocked Users Time and Date SettingsSkype Status Skype StatusIcon Description Handset’s Display Screen IconsIcon Description List of Available Menus Changing the Network Connection 29 Network SettingsNetwork Proxy Wi-Fi Finder32 About Information AboutCommon Problems and Solutions Appendix a TroubleshootingHandset’s display screen is blank Frequently Asked Questions Pabx Default SettingsCountry Country Name Iso Code Country CodesWireless-G Phone for Skype Wireless-G Phone for Skype Wireless-G Phone for Skype Wireless-G Phone for Skype Wireless-G Phone for Skype Wireless-G Phone for Skype Wireless-G Phone for Skype Wireless-G Phone for Skype Wireless-G Phone for Skype Environmental Appendix B SpecificationsStorage Humidity Appendix C Regulatory Information Environment and SafetyEnvironment and Safety US and Canada Compliance Information Compliance InformationWireless-G Phone for Skype Wireless-G Phone for Skype Interference RF Radiation Exposure Noise European Union Wireless-G Phone for Skype CE Marking Wireless-G Phone for Skype Appendix D Warranty Information Appendix D Warranty Information Europe Mail Address Appendix E Contact InformationOutside of Europe Mail Address Outside of Europe Wireless-G Phone for Skype