Mitel e340 manual Call Handling, Hold, Transfer

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Call Handling

Call Handling

Hold

To place a call on Hold:

Press Hold.

To retrieve a call from Hold:

1.Press LINE. The Line number of the call on hold is shown at the top of the display.

2.Dial the line number (shortcut key) of the line appearance.

To retrieve a call from Hold at another station:

1.Press .

2.Dial the Call Hold Remote Retrieve feature access code and the number of the station that placed the call on Hold.

Transfer

To Transfer an active call:

1.Press FCN then press 1.

2.Dial the number of the third party.

3.Do one of the following:

-To complete the Transfer, press

-To announce the Transfer, wait for an answer, consult, and press Rels.

-You can talk to individual parties by pressing Trad.

-To retrieve the call, press FCN then press Cancel.

To Transfer an active call during headset operation:

1.Press FCN then press 1.

2.Dial the number of the third party.

3.Press .

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Contents Netlink e340 Users Guide Netlink e340 User’s Guide Table of Contents Netlink e340 Users Guide About your Phone Wireless Telephone Line Select Key MappingAdjusting Handset Receiver Volume For Users on Resilient 3300 ICP Systems Feature KeysAbout your Phone Headset Operation Making and Answering CallsMake a Call Answer a CallSpeed Call Keys RedialSpeed Call System Speed Call Personal Transfer Call HandlingHold Swap ConferenceConference Split Add HeldCall Forward Call Forward Override Call Forward Cancel AllCall Forward Follow Me End Chaining Call Forward ForcedMessaging Callback Messaging AdvisoryNetlink e340 Users Guide Call Tagging Using Advanced FeaturesAccount Codes Attendant Call Hold Remote RetrieveCall Pickup Call ParkCallback Camp-OnOverride Flash TrunkDo Not Disturb Record a Call Night ServiceReminder Group Logon Hot DeskingNetlink e340 Users Guide