Mitel 5215 manual Using Advanced Features, Account Codes, Call Park, Call Pickup

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USING ADVANCED FEATURES

Account Codes

To use Forced Account Codes:

1.Lift the handset.

2.Dial the Account Code digits.

3.Press #.

To enter an Account Code during a call:

1.Press TRANS/CONF.

2.Dial **3.

3.Dial the Account Code digits.

4.Press #.

5.Press CANCEL.

Call Park

To retrieve a call parked by the attendant:

1.Lift the handset.

2.Dial *23.

3.Dial the console ID and the Hold Slot number.

Call Pickup

To answer a call that is ringing at another station in your Pickup Group:

1.Lift the handset.

2.Press the Pickup feature key.

To answer a call that is ringing at a station not in your Pickup Group:

1.Lift the handset.

2.Dial **6.

3.Dial the number of the ringing station.

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Contents User Guide 3300 ICP Contents Feature Access Codes About Your Phone Important Note for Headset Users Telephone status indicatorsFor Users on Resilient 3300 ICP Systems Tips for Your Comfort and SafetyDont cradle the handset Angle the phone for easier viewing Protect your hearingTo tilt your telephone for better viewing Customizing Your Phone Answer a call Making and Answering CallsLanguage Change Make a callSpeed Call Keys Redial Saved NumberOn-Hook Dialing Speed Call PersonalAuto-Answer Hold Call HandlingTransfer To leave a Conference ConferenceConference Split SwapTo program Call Forward Call ForwardTo turn Call Forward on and off once it has been programmed Call Forward Remote Call Forward Override Call Forward End ChainingMessaging Advisory Messaging Cancel All Callbacks Messaging Cancel CallbackMessaging Callback Call Pickup Using Advanced FeaturesAccount Codes Call ParkPaging CamponDo Not Disturb OverrideTo page a party Direct PagingTo answer a Direct Page indicated by a single burst of tone Handsfree Operation Headset Operation To enable Headset OperationTo answer a call when Auto Answer is disabled To disable Headset OperationTo answer a call Headset Operation with Feature Control SwitchTo turn Music on and off when the set is idle MusicTo make a Group To respond to a Group Page by using Meet Me AnswerGroup Paging / Meet Me Answer Trunk FlashTo stop and erase a recording Record a CallTo start recording while on a 2-party call To stop and save a recordingTo remotely log out a Hot Desking phone Hot DeskingTo log into a Hot Desking phone the phone must be idle To log out of Hot Desking phone the phone must be idleTo tag a malicious call Tag CallTo display the call history, and view call detail Call HistoryTo return a call To delete a particular call from the call log To delete all missed, answered, or outgoing call logsFeature Access Codes

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5215 specifications

The Mitel 5215 is a sophisticated desktop IP telephone designed to meet the demands of modern business communication. As part of the Mitel 5200 series, it offers a blend of advanced features, user-friendly design, and robust performance, making it suitable for various workplace environments, from corporate offices to call centers.

One of the main features of the Mitel 5215 is its support for Voice over IP (VoIP) technology. This capability enables users to make high-quality voice calls over an internet connection, reducing the dependency on traditional phone lines. The device supports both SIP (Session Initiation Protocol) and Mitel's proprietary protocols, ensuring interoperability with a wide range of communication systems.

The 5215 boasts a large, backlit LCD display that enhances usability, allowing users to easily navigate menus and view call information, such as caller ID and contact details. The phone also features a customizable interface, enabling users to personalize their settings and preferences according to their needs. Moreover, it has multiple line keys, making it straightforward to manage multiple calls simultaneously.

In terms of audio quality, the Mitel 5215 incorporates advanced acoustic technologies, including full-duplex speakerphone capabilities, which allow for clear, hands-free conversations without echo or distortion. The phone also supports Wideband audio, improving voice clarity and providing a more natural sound experience, essential for effective communication.

For connectivity, the Mitel 5215 includes dual Ethernet ports, allowing users to connect a computer directly to the phone, reducing cable clutter and simplifying network setups. Power over Ethernet (PoE) support is also available, enabling the phone to receive power through the Ethernet cable, which streamlines installation and eliminates the need for separate power adapters.

In addition to its hardware features, the 5215 offers various programmable keys that enhance productivity. Users can configure these keys for quick access to frequently used functions, such as speed dial, call transfer, or call forwarding, optimizing their workflow.

Security is also a key consideration for the Mitel 5215. The phone includes features such as encryption for voice traffic and secure login protocols, ensuring that sensitive communications are protected from potential eavesdropping.

Overall, the Mitel 5215 stands out for its combination of cutting-edge technology, user-centric design, and robust functionalities, making it an excellent choice for organizations looking to enhance their communication capabilities in a digital age. With its seamless integration into existing infrastructures and commitment to quality, the Mitel 5215 is a reliable solution for businesses aiming to improve connectivity and productivity.