Mitel 4015 manual Call Handling, Hold, Transfer

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CALL HANDLING

Hold

To place a call on Hold:

zPress Hold.

To retrieve a call from Hold:

1.Lift the handset.

2.Press the flashing line key.

To retrieve a call from Hold at another station:

zPress the flashing line key. -OR-

Dial **1 and the number of the station that placed the call on Hold.

Transfer

To Transfer an active call:

1.Press TRANS/CONF.

2.Dial the number of the third party.

3.Do one of the following:

„To complete the Transfer, hang up.

„To announce the Transfer, wait for an answer, consult, and hang up.

„To cancel the Transfer, press CANCEL.

To transfer an active call during headset operation:

1.Press TRANS/CONF.

2.Dial the number of the third party.

3.To complete the Transfer, press the Release feature key.

-9-

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Contents User Guide Page Contents Using Mlpp Feature Access Codes About Your Phone Telephone status indicatorsAdjusting the viewing angle Tips for Your Comfort and SafetyDont cradle the handset Protect your hearingPage To adjust the Ringer Pitch while the set is idle To adjust the Ringer Volume while the set is ringingCustomizing Your Phone Changing HandsetsSpeaker Volume Control Handset Receiver Volume ControlFeature Keys Display Contrast ControlMake a call Making and Answering CallsAnswer a call RedialTo dial a stored Speed Call number Speed Call KeysTo store a Speed Call number On-Hook Dialing Speed Call PersonalAuto-Answer Hold Call HandlingTransfer Conference Split ConferenceSwap To leave a ConferenceTo program Call Forward Call ForwardTo turn Call Forward on and off once it has been programmed Call Forward I Am Here Call Forward Override Call Forward End ChainingMessaging Advisory Messaging Callback Using Advanced FeaturesAccount Codes Call Park CallbackCall Pickup Do Not Disturb CamponOverride PagingHeadset Operation Direct PagingTo turn Music on and off when the set is idle Headset Operation with Feature Control SwitchMusic To answer a callGroup Paging / Meet Me Answer To respond to a Group Page by using Meet Me AnswerTrunk Flash To make a GroupTo make a precedence call Using MlppTo respond to preemption To answer a precedence callFeature Access Codes