Mitel 5001 manual Message, Redial, Transferring And Conferencing

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User Guide

Message

If the message indicator is flashing slowly while the phone is not ringing, this indicates that you have a message or voicemail.

Note: For voicemail to work properly with the 5001 IP phone, Call Forward must be activated on the set.

To activate Call Forward on the phone:

1.Lift the handset.

2.Dial 605 (the feature access code for Call Forward) 232 (the extension group for voicemail). When you are finished, you will hear an interrupted dial tone.

3.Hang up to complete the procedure.

Note: Once Call Forward has been activated, you will hear an interrupted dial tone for a moment every time you make a call. Refer to ICP technical documentation for further information.

To deactivate Call Forward on the phone:

1.Lift the handset. You should hear an interrupted dial tone to indicate Call Forward is active.

2.Dial 605 - 232 again.

3.Hang up to complete the procedure.

The response to a message indication changes depending on whether the caller wants you to call back or if they have left a voice message.

To respond to a message indication:

Lift the handset.

Press MESSAGE.

If the caller has left a voice message, the phone will automatically call the voicemail system.

OR

If the caller has activated your message indicator instead of leaving a voice message, the phone will automatically call their number.

Note: To activate the message indicator on another phone, simply press the MESSAGE key instead of leaving a voice message.

Redial

To redial the last number you called:

Lift the handset.

Press REDIAL twice.

Note: The redial feature can only be used for external numbers and cannot be used to redial internal externsions.

Transferring And Conferencing

When on a network connected to a 3100 ICP, the 5001 IP phone can still transfer and conference calls even without a function key programmed for those features.

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Contents User Guide Page Table of Contents Table of Contents Disclaimer Mitel Networks 5001 IP User GuideIllustration Key About The 5001 IP PhoneRelated Topics About Your SetProtect your hearing Important Safety Instructions And PrecautionsTips for Your Comfort and Safety Don’t cradle the handset Supplying Power To The PhoneInitializing And Registering The Phone SymbolsUsing The 5001 IP Phone About Using The 5001 IP PhoneHandset Receiver Volume Control Mounting On The Wall Using a Bracket North AmericaAdjusting Volume Levels Ringer Control Hold Call HandlingAbout Call Handling Making And Answering CallsTransferring And Conferencing MessageRedial Call Forwarding Features Accessible By CodeDND Feature Name Code DescriptionUser Guide Index Voicemail Volume Control