Call Forwarding, Features Accessible By Code

User Guide

To transfer a call:

•Press HOLD.

•Dial the number of the third party.

•Do one of the following:

-To complete the Transfer, hang up.

-To announce the Transfer, wait for an answer, consult, and hang up.

To form a conference call when a two-party call is already in place, or to add another party to an existing conference:

•Press HOLD.

•Dial the number of the next party.

•Wait for an answer.

•Dial ’3’.

Note: To make conference calls in this manner, the ’3’ digit must be programmed for three-party conferencing by the System Administrator.

To leave a conference:

•Hang up.

Call Forwarding

The 5001 IP phone can forward calls even without a function key programmed for those features. Call Forwarding allows you to forward all your calls to another extension or an extension group without ringing at your extension first.

Note: This is the Call Forward All feature.

To forward your calls:

1.Dial the Call Forward All feature access code, 616.

2.Dial an extension number. When you lift your handset, you hear interrupted dial tone indicating that you are forwarding your calls.

To cancel forwarding:

1. Dial the Cancel Call Forward feature access code, 617.

For more information on feature access codes, consult your System Administrator.

Features Accessible By Code

The 3100 ICP also provides additional features that may be accessed using numeric feature codes.

The feature access codes shown in the table below indicate the leading digit as "6", for example, 6xx, which is the system default. However, if the numbering plan is modified, an alternative leading digit may be used.

Note: Check with your Administrator to ensure that these feature access codes are correct for your system.

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