Grandstream Networks Handy Tone 386 Voice Prompt with option 47, then, Attended Transfer

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HandyTone-386 User Manual

Grandstream Networks, Inc.

Examples:

If the target IP address is 192.168.0.160, the dialing convention is

Voice Prompt with option 47, then 192168000160

followed by pressing the “#” key if it is configured as a send key or wait 4 seconds. In this case, the default destination port 5060 is used if no port is specified.

If the target IP address/port is 192.168.1.20:5062, then the dialing convention would be:

Voice Prompt with option 47, then 192168001020*45062 followed by pressing the “#” key if it is configured as a send key or wait for 4 seconds.

5.2.3Blind Transfer

Assuming that call party A and B are in conversation. A wants to Blind Transfer B to C:

1.A presses FLASH (on the analog phone, or Hook Flash for old model phones) to get a dial tone.

2.Then A dials *87 then dials C’s number, and then #(or wait for 4 seconds)

3.A can hang up.

Note: Call Feature has to be set to YES.

A can hold on to the phone and wait for one of the three following behaviors:

A quick confirmation tone (temporarily using the call waiting indication tone) followed by a dial tone. This indicates the transfer is successful (transferee has received a 200 OK from transfer target). At this point, A can either hang up or make another call.

A quick busy tone followed by a restored call (on supported platforms only). This means the transferee has received a 4xx response for the INVITE and we will try to recover the call. The busy tone is just to indicate to the transferor that the transfer has failed.

Busy tone keeps playing. This means we have failed to receive the second NOTIFY from the transferee and decided to time out. Note: this does not indicate the transfer has been successful, nor does it indicate the transfer has failed. When transferee is a client that does not support the second NOTIFY (such as our own earlier firmware), this will be the case. In bad network scenarios, this could also happen, although the transfer may have been completed successfully.

5.2.4Attended Transfer

Assuming that call party A and B are in conversation. A wants to Attend Transfer B to C:

1.A presses FLASH (on the analog phone, or Hook Flash for old model phones) to get a dial tone.

2.A dials C’s number then # (or wait for 4 seconds). A and C are now in conversation.

3.A can hang up.

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Contents For SW Release Version HandyTone-386Table of Contents Welcome Interconnection Diagram of the HandyTone-386 InstallationGrandstream Networks, Inc Warranty What is Included in the PackageSafety Compliances Product Overview Key Features Model HandyTone-386 Hardware SpecificationGet Familiar with Voice Prompt Basic OperationsInput Meaning Make Phone CallsCalling phone or extension numbers Direct IP callsAttended Transfer Voice Prompt with option 47, thenSend and Receive Pstn Calls Through Pstn Line Port Call FeaturesCall Features Table 5 3-way ConferencingPstn Pass Through / Life Line FAX SupportLED Light Pattern Indication Configuring HandyTone-386 with Web Browser Configuration GuideConfiguring HandyTone-386 WAN IP through Voice Prompt Daylight Savings Time End User Password IP AddressTime Zone WAN IP Address Product Model HT386 PasswordRegistered Yes PPPoE Link Up disabled End UserProduct Model Advanced User ConfigurationMAC Address WAN IP AddressEnable Call Features Send Dtmf Dtmf Payload Type Admin PasswordSIP Server Outbound Proxy SIP User ID Authenticate ID Authenticate PasswordSend Dtmf Dtmf Payload Type General Misc. SettingsAdmin Password SIP Server Outbound Proxy Preferred Vocoder Grandstream Networks, Inc Grandstream Networks, Inc Grandstream Networks, Inc Saving the Configuration Changes Syslog Level Pstn Access CodeRebooting the HandyTone-386 from Remote Configuration through a Central ServerGrandstream Networks, Inc Upgrade through Tftp Software UpgradeUpgrade through Http pending Grandstream Networks, Inc Restore Factory Default Setting