Troubleshooting
This section lists some problems that you might encounter while using your phone. Some problems require that you call your service provider, but most of problems you encounter are easy to correct yourself.
Symptom | Possible causes | Possible Corrective measures |
No connection to | Signal is weak or you’re outside of |
the network | the carrier network. |
Move to a window or open space. Check service provider coverage map.
Codes do not match | When you want to change a | Contact your service provider. |
| security code you have to confirm |
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| the new code by entering it again. |
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| The two codes that you have |
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| entered do not match. |
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Function cannot | Not supported by | Contact your service provider. |
be set | Service Provider or registration |
|
| required. |
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Calls not available | Dialing error or service limitations. | Check the number dialed and check |
|
| the reception. Contact your service |
|
| provider. |
Phone cannot | On/Off key pressed too briefly. |
be switched on | Battery is not charged. |
| Battery contacts are dirty. |
Press On/Off key for at least two seconds.
Charge battery. Check charging indicator in the display.
Clean the battery contacts.
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