Polk Audio 3000 manual Troubleshooting

Page 9

TROUBLESHOOTING

The bar does not power on.

Ensure you have plugged the power supply into a live wall outlet.

Ensure that all components of the power supply are connected properly.

Ensure the power supply is properly connected to the bar power input.

Ensure the rear panel power switch is in the “on” position.

The subwoofer does not power on.

Ensure the subwoofer is plugged into a live wall outlet. Ensure the rear panel power switch is in the “on” position.

No sound from the bar.

Check that the TV or cable box is providing a signal. Check that the bar is receiving power and is turned on. Turn up the volume of the bar.

Check the input cables to make sure they are connected securely.

Turn up the volume of your television or cable box. Check mute status: Is the bar status light slowly blinking green? If so, press the Mute button on the bar.

Check that the audio format of the input source is set to PCM 2-channel audio.

No sound from the subwoofer.

See section “Subwoofer does not power on.” Turn up the subwoofer volume control using the remote control.

Is the bar status light blinking orange fast?

If so, the bar and subwoofer have failed to establish

a wireless connection. Turn off both the bar and subwoofer. Then turn them back on to re-establish communication. Ensure the channel ID switches on the bar

and subwoofer are set to the same number.

The sound coming from the bar is distorted.

Check the signal source to ensure the distortion is not coming from there.

Audio processing (see FAQ’s on page 10)—there maybe audio processing occurring prior to reaching the bar. Disable this processing.

Bass output is not loud enough.

Turn up the subwoofer’s volume control using the remote control.

Place the subwoofer closer to a corner of the room.

Move subwoofer closer to viewing location within the room.

The bar won’t learn my remote control commands.

Carefully follow the programming instructions on the previous page of this manual.

Hold the remote steady and 1-2 feet from the front of the bar.

Quickly “tap” the remote button 4 times.

Note: The bar learns almost all IR commands, but some IR protocols cannot be programmed.

The volume of my television speakers gets louder than my SurroundBar 3000 system over time.

Turn off your TV speakers per the instructions on page 8 of this manual.

When the remote control volume button is held down, your television may change volume levels faster than the bar. Use the buttons on the bar to adjust the volume of the bar to the correct balance with the TV speakers.

The subwoofer’s output is intermittent, or sounds weak or is distorted.

Is the bar status indicator blinking orange? If so, the bar

and subwoofer have failed to establish a wireless connection. Turn off both the bar and subwoofer. Then turn them back on to re-establish communication.

Try changing settings of the channel ID switches on both the bar and the subwoofer.

The wireless subwoofer could be too far away from the bar to receive a sufficiently strong signal. Try moving the subwoofer closer.

Customer Service Hours of Operation: Monday-Friday, 9AM-6PM EST

polkcs@polkaudio.com

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Contents English English Please Take Inventory About Your Surroundbar 3000 IHTInside Your Surroundbar 3000 IHT Carton BAR LED BAR ControlsGreen Slow Blinking-System is muted Red and Orange Blinking-Learned IR codesPower Connection-The subwoofer power cord connects here Remote ControlSpecifications Subwoofer ControlsWhere to Locate Your Subwoofer for the Best Sound Where to Locate Your BAR For the Best SoundHOW to Connect Your Subwoofer HOW to Connect Your BARFine Tuning Your Surroundbar 3000 IHT HOW to Optimize the Sound When TV Speakers are onTroubleshooting To contact Customer Service How do I erase previously learned remote control commands?What if my provided optical cable is too short? My audio sounds strange and distortedPolkcs@polkaudio.com Limited Warranty
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3000 specifications

Polk Audio has long been celebrated for its commitment to delivering high-quality audio experiences, and the Polk Audio 3000 stands as a testament to this dedication. This versatile speaker system is designed to meet the needs of audiophiles and casual listeners alike, providing exceptional sound performance across a variety of applications.

One of the standout features of the Polk Audio 3000 is its innovative driver technology. The speaker incorporates a series of dynamic balance drivers that are engineered to minimize distortion while maximizing clarity and detail. This ensures that users can experience their favorite music, movies, and games with stunning precision and a true-to-life soundstage. The woofers deliver deep, rich bass, while the tweeters provide smooth, extended highs, resulting in a balanced audio profile.

Additionally, the Polk Audio 3000 boasts advanced connectivity options that cater to modern audio needs. The speaker is equipped with both wired and wireless capabilities, making it easy to pair with various devices, including smartphones, tablets, and televisions. The inclusion of Bluetooth technology allows for seamless streaming, enabling users to enjoy their favorite playlists without the need for cumbersome cables.

In terms of design, the Polk Audio 3000 features a sleek, modern aesthetic that will complement any home decor. Its compact size makes it easy to integrate into any space, and it can be positioned on shelves, stands, or mounted for added versatility. The high-quality materials used in the construction not only contribute to the stylistic appeal of the speaker but also ensure durability and longevity.

Another notable characteristic of the Polk Audio 3000 is its user-friendly interface. The simple controls allow for easy operation, making it accessible for individuals of all ages and technical backgrounds. Whether adjusting the volume, switching between inputs, or fine-tuning sound settings, users will appreciate the straightforward functionality.

Overall, the Polk Audio 3000 represents a perfect blend of cutting-edge technology, elegant design, and impressive sound quality. This speaker system is well-suited for anyone looking to elevate their audio experience, making it an excellent choice for music enthusiasts, movie lovers, and gamers. With Polk Audio's reputation for quality and innovation, the 3000 promises to deliver an audio experience that exceeds expectations.