Oricom ECO5100 manual Appendix, Troubleshooting

Page 39

 

 

 

 

 

 

 

APPENDIX

 

 

 

 

Appendix

 

Troubleshooting

 

 

 

 

 

 

 

 

 

 

 

 

 

Problem

 

 

Possible cause(s)

 

 

Solution(s)

 

 

 

 

 

 

 

 

No dial tone on

1.

The base unit is not properly connected.

1.

Check CONNECTION to power and telephone line.

 

the cordless

2.

Too far from the base unit.

2.

Move handset CLOSER to base unit.

 

handset.

3.

Battery charge is low.

3.

CHARGE battery.

 

 

4.

Incorrect battery polarity.

4.

RE-INSERT batteries and check + and .

 

 

5.

Re-register handset.

5.

Handset not registered.

 

 

 

 

 

 

 

 

Antenna

1.

The handset is not registered. If the

1.

REGISTER the handset.

 

symbol is

 

handset is unregistered, it displays

2.

Move CLOSER to the base unit.

 

flashing.

 

UNREGISTERED.

 

 

 

 

 

2.

The handset is out of range.

 

 

 

 

 

 

 

 

 

 

 

No beep when

1.

The handset is not placed properly on

1.

Lift handset off the charger and carefully

 

the cordless

 

the charger.

 

REPOSITION correctly.

 

handset is

2.

Charging contacts are dirty.

2.

CLEAN charging contacts with a clean and dry cloth.

 

placed on the

3.

The handset tone is turned off.

3. Turn ON the handset tone from the Sounds Menu.

 

charger.

4.

The handset’s power is turned off.

4.

CHECK batteries.

 

 

 

 

 

 

 

Handset charged

1.

Handset battery is defective or faulty.

1. REPLACE with new AAA rechargeable Ni-MH

 

for 24 hours but

2.

Handset is not placed properly on the

 

batteries.

 

Battery icon

 

charger.

2.

CHECK to make sure the battery icon is scrolling.

 

remains empty.

3.

Battery installed incorrectly.

3.

RE-INSERT batteries and check + and .

 

 

 

 

 

 

 

 

No symbol on

1.

Battery is empty.

1.

CHARGE battery.

 

the display.

2.

The product is not properly connected.

2.

Make sure your product is properly PLUGGED-IN.

 

 

 

 

 

 

Bad audio

1. Interference from nearby electrical appliance.

1. Try a different connection point, one that is away

 

quality

2. Base unit is installed in a room with thick

 

from other electrical appliances.

 

(crackles,echo,

 

walls.

2.

Install the base unit in a DIFFERENT room OR

 

etc.).

3.

The handset is too far from the base unit.

 

use EXTENSION leads.

 

 

4. If you have Broadband/ADSL you need a

3.

Move CLOSER to the base unit.

 

 

 

in line filter (not supplied).

4.

Ensure a in-line ADSL filter is installed on all

 

 

 

 

 

 

phone sockets between wall plate and your

 

 

 

 

 

 

Caller ID does

Service not activated.

Check your SUBSCRIPTION with the SERVICE

 

not work.

 

 

 

provider.

 

 

 

 

 

 

 

 

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Contents User Guide Contents Cordless Handset Operation …………………………………………………………… Page Tip Installation and ChargerGetting Started ImportantDOYOU have BROADBAND/ADSL?Getting Started Purchasing additional handsets Pack contentsYour cordless handset Understanding the cordless handset display Your eco5100 base unit GS Answering Machine Rings Code Answering Machine PIN BottomCordless handsets LCD display Basic OperationDuring standby Answering an incoming callNormal dialling Mute featureMaking an external call Paging the handset/sTake two different calls at the same time Recall featureHandset range Call waiting Australia OnlyRecall function when connected to a Pabx Pause feature when using on a PabxHandsfree mode Volume adjustment with handsetHandset volume control Caller ID Operation Review Caller ID recordsStore a CID number DeleteallviewedCIDrecords Delete one or all CID recordsRedial the last number LNR Function Last Number RedialDelete last number dialled Store the last number dialledPhonebook Add new recordsReview / Edit / Dial stored Phonebook records Delete one record Cordless Handset Operation Handset ringer adjustmentMulti-handset Operation Call transfer between cordless handsets Cordless handset keypad lockRegistration Register new handsets on the eco5100 baseRemove handsets Handset name Language settingBaseVolume ResetBase Melody Day/Time setting Answering Machine OperationAnswering machine On / Off Answering machine PIN number Setting Answering machine Ring delay SettingOGM Outgoing Messages OGM1 Announcement One modeOGM2 AnnouncementTwo mode OGM settingOGM play to line Play OGMICM Incoming Messages Record ICMPlay ICM Play memo MemoDelete messages Record memoRemember to delete messages Memory fullDelete all messages Phone in to check your messages Remote controlSwitch your answering machine on remotely Advanced Answering SystemCall screening Cordless handset detectionRemote operation keys Customer Support Appendix TroubleshootingAlternatively please contact Customer Service on 1300 889 Phone Oricom eco5100 Specifications Product SpecificationsWarranty Information Australia WarrantyExclusion and limitation of liability Caller ID REN RN for New ZealandCustomer Support

ECO5100 specifications

The Oricom ECO5100 is a state-of-the-art cordless phone that combines functionality with modern technology, catering to the needs of consumers seeking reliable communication solutions. This phone is designed with a focus on eco-friendliness, user convenience, and cutting-edge features, making it a popular choice among families and professionals alike.

One of the standout features of the ECO5100 is its eco-friendly design. The phone utilizes less energy compared to standard cordless phones, earning it an ENERGY STAR certification. This not only helps reduce electricity costs but also minimizes the overall environmental impact. Additionally, the ECO5100 comes with a recyclable packaging, underscoring Oricom's commitment to sustainability.

In terms of technology, the ECO5100 incorporates DECT (Digital Enhanced Cordless Telecommunications) technology, known for its superior sound quality and extensive range. This allows users to enjoy crystal-clear voice clarity, minimizing interference from other devices. The ECO5100 has a range of up to 300 meters outdoors and up to 50 meters indoors, providing users with the freedom to move around their home or office without compromising on call quality.

The ECO5100 features a large, easy-to-read LCD display that enhances user experience. The display offers clear visibility of caller ID, call duration, and battery status, allowing users to manage their calls effectively. This model also supports a phonebook function that can store up to 100 contacts, making it easy to access frequently dialed numbers.

Another remarkable characteristic of the ECO5100 is its hands-free operation. The integrated speakerphone feature enables users to engage in conversations without holding the handset. This is particularly useful during multitasking scenarios or for group calls where multiple people are involved. The phone also offers a headset jack for those who prefer private conversations or require hands-free functionality.

The ECO5100 includes several additional features such as an intercom function for communication between handsets, a built-in alarm clock, and a do not disturb mode. These features elevate the overall utility of the phone, making it an indispensable tool for modern living.

In conclusion, the Oricom ECO5100 stands out with its eco-friendly design, advanced DECT technology, user-friendly features, and exceptional call quality. It represents a perfect blend of style, efficiency, and convenience, making it an ideal choice for anyone in need of a reliable and versatile cordless phone.
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