RCA 28300 setup guide Troubleshooting Guide, Forgot Base PIN, Telephone Solutions

Page 42

Troubleshooting Guide

Forgot Base PIN

If you have forgotten your base PIN, use the following procedure to reset the units.

NOTE: ALL MEMORY AND SETTINGS WILL BE LOST. Disconnect line cord and AC power adaptor.

Hold the PAGE button and reconnect AC power adaptor (in-use LED will be on). Release the PAGE button and press and hold for several seconds three times. The In-Use LED will turn Off and then turn On again.

The unit will return to its default setting PIN code (0000).

Following “Registering Additional Handsets” to register all handsets again.

Telephone Solutions

No dial tone

•Check and repeat installation steps:

Ensure the base power cord is connected to a working electrical outlet . Ensure the telephone line cord is connected to the base and the wall jack.

•Connect another phone to the same jack; if there is still no dial tone, the problem might be your wiring or local service.

•The handset may be out of range of the base. Move closer to the base.

•Ensure the batteries are installed correctly.

No signal icon

•The handset may be out of range of the base. Move closer to the base.

•Register handset.

Handset does not ring

•Make sure the handset ringer switch is turned ON, this can be done through the handset setup menu - Ringer Volume.

•The handset may be out of range. Move closer to the base.

•You may have too many extension phones on your line. Try unplugging some phones.

•Check for dial tone.

42

Image 42

Contents Model 1 Internet Phone User’s Guide Equipment Approval Information Notification to the Local Telephone CompanyLicensing Interference InformationHearing Aid Compatibility HAC FCC RF Radiation Exposure StatementTable of Contents Conference Operation Steps Parts Checklist for model IntroductionBefore You Begin Telephone Jack Requirements InstallationImportant Installation Guidelines Digital Security SystemHandset Layout Base LayoutBase Station Installing the PhoneInstalling the Handset Battery System RequirementsSoftware Installation Open Monitor Skylink Operation Guide ExitTo Uninstall the Software Programming the TelephoneTime Format TimerAlarm Clock Set Date/TimeLanguage Handset SettingsRinger Volume On/OffRinger Volume Ringer TypeTo store/dial the voice messaging service number Message WaitingWallpaper ContrastKey Tones Auto Answer Handset NameDirectory Keypad Character Selection Menu Color BacklightSkype Contacts Registration DeregistrationBase Settings Default SettingSelect Base Ringer On/Off Skype StatusFunction Power On/Off OperationTelephone Operation Making a CallSkype Calls SkypeOut CallSkype Call Answering a Call Call WaitingRedial Muting the Microphone and Ringer Adjusting Earpiece and Ringer VolumeDialing from Contacts Paging the HandsetCall Transfer/Forwarding Handset Speaker PhoneKey Lock Applicable only with additional handsetsHandset to Handset Intercom Call Advanced Intercom FeaturesIntercom Operation Receiving an Intercom CallConference Operation Two-Way CallingLocal Three-way Conference Call Call Log Skype Conference CallConference Call with a Landline and an Skype Contact Ten digits Browsing Call LogsEleven digits Seven digitsFor landline call records Contacts Landline OnlyDeleting Call Logs For Skype call recordsSearching AddingIf you choose Contacts GroupSpeed Dial If you choose DeleteChanging the Battery Check MemoryEmergency Call Battery Safety Precautions Shortcut Key GuideLCD Icon Guide Icon Icon Name DescriptionTroubleshooting Guide Telephone SolutionsForgot Base PIN Page Caller ID Solutions Skype SolutionsBattery Solutions General Product CareAccessory Information Causes of Poor ReceptionService Thomson Inc Manager, Consumer Relations PO Box Indianapolis,Limited Warranty Product Registration Limitation of WarrantyHow state law relates to this warranty If you purchased your product outside the USAIndex Index Thomson Inc