ClearOne comm Tabletop Conference Phones warranty Product Description, Competition

SALES BRIEF

MAX Tabletop Conference Phones

PRODUCT DESCRIPTION

ClearOne’s MAX tabletop conference phones deliver rich, full-duplex audio in a wide variety of conference room settings and at an affordable price. MAX phones are offered in analog wired, analog wireless, and SIP-based versions, and deliver unprecedented expansion capabilities. Instead of providing only expansion microphones, MAXAttach offers multiple linked phones, each with microphones, loudspeakers, and dial pad controls for outstanding full-room coverage. No matter where participants are seated, conversations are natural and effortless.

A single MAX phone is typically used in small- to medium-sized conference rooms, executive offices, and home offices. MAXAttach is designed for medium- to large-sized rooms and can support up to 4 total phones daisy-chained together.

COMPETITION

The MAX phones compete directly with Polycom’s SoundStation phones. Since its release in 2003, we have consistently taken market share from Polycom and have become #2 in the tabletop market.

DIFFERENTIATORS

There are four main areas in which we differentiate ourselves from the competition:

»Audio Quality and Performance

»Room Coverage

»Price

»Warranty

AUDIO QUALITY AND PERFORMANCE

Every MAX phone comes with high performance audio processing technologies that are found in our professionally installed audio conferencing solutions. Customers who perform side-by-side tests are always telling us that our phones sound better than the competition.

Each MAX phone contains three microphones, providing full 360° audio pickup, and a large speaker. An audio industry leader for many years, ClearOne has developed a number of important audio processing technologies that are included in each MAX phone:

»Full-Duplex:This simply means that the audio is a two-way street—call participants can both talk and listen at the same time. Many devices claim to be full-duplex but really deliver only half-duplex performance, meaning that when one participant is talking, he cannot hear anything being said from the far side without substantial audio clipping or suppression.

»Distributed Echo Cancellation®: One of the biggest challenges in delivering good sound quality during a conference call is eliminating acoustical echo. Canceling echo is especially important with speaker phone devices. A telephone handset does not need echo cancellation since there is physical isolation between the microphone and the speaker. However, since a speaker phone’s mic and speaker are close to each other and not isolated, the mic can pick up audio from the far side coming through the speaker and return it back to the far side, creating an echo. ClearOne’s Distributed Echo Cancellation® solves this problem by identifying the echo and eliminating it. ClearOne is a pioneer in echo cancellation technology and was the first to introduce Distributed Echo Cancellation in 1998.