ClearOne comm 50 user manual Introduction, Product Overview, Service and Support

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CHAPTER 1: INTRODUCTION

PRODUCT OVERVIEW

Thank you for purchasing the ClearOne Chat 50 personal speaker phone. The Chat 50 is a portable audio peripheral that connects to a wide variety of devices for hands-free communications and audio playback.

You can use the Chat 50 with a variety of devices and applications including:

Internet telephony applications, such as Skype

Enterprise telephones, such as Avaya, Cisco, and others

VoIP softphones, such as Avaya, Cisco, and others

Cell phones such as Nokia, Samsung, and others

MP3 players, such as iPod and others

Web conferencing applications such as IBM/Lotus Sametime, Microsoft NetMeeting, and others

Instant messaging applications such as AIM, MSN, and others

Desktop video conferencing hardware such as Polycom, Sony, and others

Audio playback software such as iTunes, RealPlayer, and others

VoIP applications such as TeamSpeak, Ventrilo, Roger Wilco, and others

SERVICE AND SUPPORT

If you need assistance setting up or operating your Chat 50 personal speaker phone, please contact us. We welcome your comments so we can continue to improve our products and better meet your needs.

TECHNICAL SUPPORT

Telephone: 1.800.283.5936 (USA), 1.801.974.3760

Fax: 1.801.977.0087

E-mail:tech.support@clearone.com

Web site: www.clearone.com

SALES AND CUSTOMER SERVICE

Telephone: 1.800.945.7730 (USA) or 1.801.975.7200

Fax: 1.800.933.5107 (USA) or 1.801.977.0087

E-mail:sales@clearone.com

PRODUCT RETURNS

All product returns require a return material authorization (RMA) number. Contact ClearOne Technical Support before returning your product. Make sure you return all the items and packing materials that originally shipped with your product.

Chapter 1: Introduction

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Contents Chat 50 Personal Speaker Phone Technical Support Chat 50 Controls Page Product Overview Service and SupportIntroduction Important Safety Information Replacement Parts & Accessories Package ContentsGetting Started Installing the Chat Software for WindowsUsing Chat 50 Configuration Software Technical Support Getting Started Installing ClearOne Chat screen appears Figure All Programs ClearOne Communications Chat ClearOne Chat Insert the Chat 50 Installation & Documentation CD Installing the Chat Software for Apple OS11 Connecting Chat 50 to a PC Connecting and Configuring Your Chat 50 USB-WINDOWS13 Chat 50 Main Screen 15 Chat 50 Device Setup Select 2nd column Using a Third-Party Application Using The Chat Application With Pre-Defined Device SettingsUsing The Chat Application Optimizing Sound QualityConnecting Chat 50 to a Telephone Connecting Your Chat 50 to External Devices18 Connecting Chat 50 to a Cell Phone Connecting Chat 50 to a Cell Phone19 Connecting Chat 50 to an MP3 player Connecting Chat 50 to an MP3 Player20 Connecting Chat 50 to a desktop video conferencing device Connecting Chat 50 to a Desktop Video Conferencing DeviceDevice Setup Using the Chat ApplicationRemoving Devices from My Devices Applying Audio Settings to the ChatMY Devices Check for Updates Automatic Updates Update FirmwareUpdate Dialog Update Firmware Select File Select File Manual UpdateHelp Advanced Settings11 Advanced Settings Audio Settings Advanced Settings Audio SettingsView Device Audio Settings Advanced Settings DatabaseCreate a New Device Deleting Custom Devices Chat 50 Controls Power LED IndicatorVolume UP/DOWN and Mute Buttons Caring for Your Chat MaintenanceTroubleshooting Poor Sound Quality Update Firmware Recovery Screen appears Figure Appendix SpecificationsCompliance Warranty