Avaya AWH-55 manual Subscription, Experiment to find the best fit Mode, Allow me to communicate

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SYMPTOM

SUGGESTION

 

 

 

 

 

 

I can hear too much

• Lower the speak volume fine tune

 

 

echo or sidetone.

(13) on the base unit.

 

 

 

• If the volume is still too high, lower

 

 

 

the speak volume master (12)

 

 

 

setting.

 

 

 

 

 

 

My handset lifter operates

• Disable the IntelliStand function

 

 

every time I remove or

by moving the IntelliStand switch

 

 

replace my headset in the

(10) to position I (off).

 

 

base unit.

 

 

 

 

 

 

 

Battery talk time

• Replace battery with a new battery

 

 

performance is significantly

pack. Refer to the diagrams on

 

 

degraded even

page 17.

 

 

after a full recharge.

 

 

 

 

 

 

 

Headset is uncomfortable

• Try changing earloop sizes.

 

 

when worn in over-the-ear

Experiment to find the best fit.

 

 

mode.

 

 

 

 

 

 

 

Suddenly the call is dropped.

• Try to reset the system. See page 22.

 

 

(Talk indicator on the

If this does not work, try the

 

 

headset and base will not

subscription procedure on page 21.

 

 

be illuminated.)

 

 

 

 

 

 

 

I hear static that does not

• Try to re-establish a link by pressing

 

 

allow me to communicate.

the headset talk button. If that does

 

 

 

not work, try resetting the base unit.

 

 

 

See Step 4 of System Reset on page

 

 

 

22. Last, try the whole System Reset

 

 

 

procedure on page 22.

 

 

 

 

 

SUBSCRIPTION

The headset and base unit are supplied subscribed to each other. However, if you wish to use a replacement headset with the base unit, then the units must be re-subscribed as follows:

1.Return the headset to the headset charge cradle.

2.Press and hold both the talk volume fine tune buttons on the base unit for a minimum of 5 seconds. The power indicator (3) will then flash (red).

3.Press and hold the headset mute control button for a minimum of 5 seconds. The talk indicator light (17) on the headset will then illuminate (green).

Successful re-subscription is indicated when the power indicator is fully illuminated and the talk indicator light is off.

4.To complete the process, reset the base unit by disconnecting the AC power adapter (24) from the AC power adapter jack (7) for 5 seconds, then reconnect.

5.If re-subscription fails within

2 minutes the headset will return to the un-subscribed state. Try the re-subscription process again or call Technical Support (page 27).

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Contents Wireless Office Headset System Overview ContentsImportant Safety Information Wearing Options Components of BaseAWH55 Setup Dock the headset into the charge AWH54/AWH55 Setup Charge Your HeadsetPositioning Compatibility with Your Telephone Select Your Headset Wearing OptionMake a Test Call Mute Button Listen VolumeSpeak Volume Receive a Call Using Your Headset ENABLE/DISABLE IntellistandUSE the HEADSET/HANDSET Mode Place a Call Using Your HeadsetOut of Range Warning FeaturesTroubleshooting Be illuminated Hear static that does not Experiment to find the best fit ModeProcedure on SubscriptionMaintenance System ResetFCC Requirements RSS Industry Canada Notice