TROUBLESHOOTING GUIDE (CONTINUED)
Problem | Solution |
Cannot hear the | • Set the RING/PWR switch on the handset to ON (the far left |
Page alert tone | position). |
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Range is shorter | • Press the CHAN button during the conversation to select a |
than normal | new channel. |
| • Position the base antenna upward. |
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Battery will not hold a | • Be sure you are sufficiently charging the battery. When the |
charge OR is fully charged | battery has been charged for 12 hours, you can expect |
and the BAT LOW lights | approximately 4 hours of talk time. |
| • Check to be sure battery contacts on both the handset and |
| the base are making contact and are clean; free of dirt or lint. |
| • When the handset is placed in the base, check that the base |
| CHARGE light is on. |
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BAT LOW light stays on | • Place handset in base for 10 seconds to reset the phone. If |
| that doesn’t work, charge battery for 12 hours. |
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Memory Dialing | • Did you program the memory location keys correctly? |
doesn’t work |
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| • Did you follow proper dialing sequence? |
| • Make sure T/P switch is correctly set. |
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Unit locks up | • If the unit doesn’t work, reset the unit by disconnecting and |
| reconnecting the handset battery and then return the handset |
| to the base. |
| • If a power outage occurs while the handset is away from the |
| base, the handset must be returned to the base when the |
| power returns. |
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While using the headset, | • Make sure the headset is plugged into the handset. When |
you can’t hear the caller | you plug in the headset, the handset receiver and micro- |
and the caller can’t hear you. | phone are disabled. |
| • Unplug the headset if you want to |
| use the handset instead. |
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No link between base | • ID code between handset and base could be lost. Follow |
and handset | these instructions: Make sure power switch on the handset |
| is OFF. Turn the power switch ON while holding down digit |
| 2 and 8 simultaneously. Put the handset down on the base. |
| Press “PAGE” button until beep sound comes out. Beep |
| sound indicates that ID code is correctly restored. |
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