GE 21115 manual Troubleshooting Tips, Telephone Solutions

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Troubleshooting Tips

Telephone Solutions

No dial tone:

Check or repeat installation steps:

Ensure the base power supply cord is connected to a working electrical outlet.

Ensure the telephone line cord is connected to the base and the modular telephone line jack.

Connect another phone to the same jack. If it doesn’t work, the problem might be your wiring or local service.

The handset may be out of range of the base. Move closer to the base.

Ensure the battery is properly charged (for 6 hours).

Ensure the battery pack (in the handset) is properly installed.

Does the handset beep when you press theTALK button? Does the IN USE/ V-MAIL indicator on the base turn on?The battery may need to be charged.

Place handset in charge cradle for at least 20 seconds to reset the unit. Handset does not ring:

Make sure the handset ringer soft switch is set to on.

The handset may be out of range of the base. Move closer to the base.

You may have too many extension phones on your line.Try unplugging some extension phones.

Check for a dial tone.

You experience static, noise, or fading in and out:

The handset may be out of range of the base. Move closer to the base

Make sure base is not plugged into an electrical outlet with another household appliance. If necessary, relocate the base.

Charge the battery (for 6 hours).

Unit beeps:

Clean the charging contacts on the cordless handset and charge cradle with a soft cloth or an eraser.

See solutions for “No dial tone.”

Replace the battery.

Memory Dialing doesn’t work:

Ensure the memory location keys are programmed correctly.

Ensure proper dialing sequence is followed.

Unit locks up and no communication between the base and cordless handset:

Unplug the AC power supply from the electrical outlet and the back of the base. Remove the handset battery. Wait for 30 seconds and plug the power supply back into the base and electrical outlet. Reconnect the battery and charge for 6 hours.

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Contents 21115 Equipment Approval Information Notification to the Local Telephone CompanyRights of the Telephone Company Interference Information FCC RF Radiation Exposure StatementHearing Aid Compatibility HAC Table of Contents Display Messages Special Features Call Waiting Caller ID CIDCall Waiting Caller ID Deluxe Replacing the Battery Troubleshooting TipsFeatures IntroductionGetting to Know Your Multi-handset Cordless System Telephone company direct access buttons allow you to Your Call Waiting Caller ID phone allows you toHandset Layout Base LayoutUP/CID button OK/PROGRAM buttonVoice Mail button Repeat Dial button ButtonHandset and Base Buttons Parts Checklist InstallationTelephone Jack Requirements Important Installation Guidelines Installing the PhoneProgrammable Functions Data PortMenu Mode LanguageIntercom Ringer Ringer Volume Line RingerRinger Type Local Area Code Area CodeRegional Area Codes Editing the Voice Mail NumberEditing the Info Service Number Hold Reminder/Ringer Resetting the Handset and Base to the Factory Default Deregistration Handset Register Base DE-REGISTERHandset Registration On the base unitOn the handset Initialization and Standby Mode Adding Handsets and Re-Installing the SystemRe-Installing the System Basic OperationLinking the Handset to the Base Making External CallsBase Display Manual DialingHandset Receiver Volume Call TimerVolume Answering CallsSpeakerphone Operation Headset RedialHold Reminder HoldRedial Preview Dialing Hold Recall RingerIntercom Making Intercom Calls HandsetPage Answering Intercom Calls Using Intercom with External Calls Transferring a Call Receiving an Incoming Telephone Call During an Intercom CallConference Calls Transferring an Outside Call Through IntercomConferencing with an External Call and Intercom Directory Memory Storing Names and Numbers in MemoryPress the PROGRAM/OK button to save.The display shows Recording Voice Announcement on the Base Editing Names and Numbers from Memory Reviewing and Deleting Names and Numbers from Directory Dialing a Number from Directory Dialing after Picking Up the Line Chain Dialing from Directory MemoryCall Waiting Caller ID CID Caller ID CID DatabaseCaller ID Display Screen Reviewing CID RecordsCaller ID phone number Caller ID name Deleting a CID Record Deleting All CID Records from the CID Database Dialing a CID RecordTransferring a CID Record To Directory Memory Press the 5 or 6 button to select the memory location Memo # Call Waiting Caller ID Deluxe Caller ID Type 2.5 Functions BusyConference Voice MailPlease Hold Return the other CallBuild the Conference Call Drop the Last CallDrop Answer Telephone line is holding Display MessagesTelephone line is in use Message is waitingUse/V-Mail Indicator Special FeaturesCharge/Page Indicator Message WaitingFlash PauseMuting Your Conversation Battery Low WarningTelephone Company Service Buttons Out of Range WarningAuto Redial Button Replacing the Battery Telephone Company Services LimitationsBattery Safety Instructions Troubleshooting Tips Telephone SolutionsCaller ID Solutions Battery SolutionsGeneral Product Care Service Causes of Poor ReceptionSymbols IndexPage Page Limited Warranty For how long after your purchase

21115 specifications

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