GE 0005467, 25983xx3, 25983xx2 manual Troubleshooting Guide, Telephone Solutions

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Troubleshooting Guide

Telephone Solutions

No dial tone

•Check and repeat installation steps:

Ensure the base power cord is connected to a working outlet .

Ensure the telephone line cord is connected to the base and the wall jack.

•Connect another phone to the same jack; if there is still no dial tone, the problem might be your wiring or local service.

•The cordless handset may be out of range of the base. Move closer to the base.

•Ensure the battery is properly charged (16 hours).

•Ensure the battery pack installed correctly.

•Did the handset beep when you pressed the TALK/CALL BACK button? The battery may need to be charged.

•Place handset in charge cradle for at least 20 seconds.

Dial tone is OK, but can’t dial out

•Make sure the TONE/PULSE setting on the base is set to the type of phone service you are subscribed to.

Handset/Base does not ring

•Make sure the handset ringer and the base ringer is ON.

•The cordless handset may be out of range. Move closer to the base.

•You may have too many extension phones on your line. Try unplugging some phones.

•Check for dial tone. If no dial tone is heard, see "No dial tone" above.

You experience static, noise, or fading in and out

•Change channels.

•The cordless handset may be out of range of the base. Move closer to the base.

•Make sure base is not plugged into an outlet with another household appliance.

•Charge the battery.

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Contents Model Notification to the Local Telephone Company Equipment Approval InformationHearing Aid Compatibility HAC Interference InformationLicensing FCC RF Radiation Exposure StatementTable of Contents Changing the Battery Telephone Jack Requirements Parts Checklist for 25983xx2 modelIntroduction Before You Begin Digital Security System InstallationImportant Installation Guidelines Base Layout microphone Handset and Charge Cradle LayoutInstalling the Handset Battery Installing the PhoneConnecting the Telephone Line Installing the PhoneConnecting the AC Electrical Power Connecting the Corded Handset Answering System Set UpVoice Instructions Attaching the Pedestal BracketRecording the Outgoing Announcement Answering System OperationReviewing Announcement Leaving a MessageScreening Calls from the Base When the answering system picks upScreening Calls from the Handset Message Playback from Base UnitLeaving a Memo Erasing MessagesTo erase a message while it is playing To erase all previously played Messages in a mailboxLanguage Telephone Set UpRings to Answer Handset NameDisplay Contrast Base Ringer Level Security CodeVIP Ring Tone Handset Ringer ON/OFFRinger Tone Local Area Code Setting Day/TimeRegistration Link Cordless Handset Tone/Pulse DialingTransfer ON/OFF Answering a Call Default SettingBasic Operation Making a Call Call TimerManual Channel Selection Auto StandbyFlash Handset Ringer on/off ShortcutDo Not Disturb Transferring Call from Base to Cordless Handset Call TransferLast Number Redial Press TALK/CALL Back button HoldPaging the Cordless Handset Vmwi Indicator on Handset VolumeMute Answering SystemMaking a Call with Speakerphone Base Unit Speakerphone OperationReceiving a Call with Speakerphone Storing a Name and Number in Memory Switching Between Speakerphone and HandsetMemory Inserting a Pause in the Dialing Sequence Storing a Redial NumberDialing a Stored Number Reviewing, Changing or Deleting Stored Names/NumbersBase Chain Dialing from MemoryHandset Receiving CID Records Caller ID CIDCall Waiting Caller ID Reviewing Call Records Storing CID Records In CID MemoryDialing a Caller ID Number Storing CID Records in Internal MemoryDeleting All Caller ID Records Deleting the Current Caller ID RecordCaller ID Errors Remote AccessUsing the Handset Answering System IndicatorChanging the Security Code Accessing the Answering System from Another LocationBattery Safety Precautions Changing the BatteryDisplay Messages Handset Sound Signals Telephone Solutions Troubleshooting GuideBattery Solutions Caller ID SolutionsGeneral Product Care Causes of Poor ReceptionThomson Inc Manager, Consumer Relations Box Indianapolis, Warranty AssistanceFor how long after your purchase Limited WarrantyIf you purchased your product outside the USA Description Model no Accessory InformationIndex Names/Numbers Ringer Tone Rings to Answer Thomson Inc