Quick Set-Up Guide for Optional/ Additional Model 28311
2 in 1 - Skype Cordless Handset
for use with Model 28310
2 in 1 - Skype Internet
& Standard Phone
Interference Information
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference; and (2) This device must accept any interference received, including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.
Privacy of Communications may not be ensured when using this product.
If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna (that is, the |
antenna for radio or television that is “receiving” the |
Commission has prepared a helpful booklet, “How To Identify and Resolve Radio/TV Interference Problems.” This booklet is available from the U.S. Government Printing Office, Washington, D.C. 20402. Please specify stock number 004-000-00345-4 when ordering copies.
Notice: The changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
Hearing Aid Compatibility (HAC)
This telephone system meets FCC standards for Hearing Aid Compatibility.
FCC RF Radiation Exposure Statement
This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20 centimeters between the radiator and your body. This transmitter must not be co-located or operated in conjunction with any other antenna or transmitter.”
For body worn operation, this phone has been tested and meets the FCC RF exposure guidelines when used with the belt clip supplied with this product. Use of other accessories may not ensure compliance with FCC RF exposure guidelines.
| | | | | | |
| | | | CAUTION: | | |
| | | | RISK OF ELECTRIC SHOCK | | |
| | | | DO NOT OPEN | | |
| | THE LIGHTNING | CAUTION: TO REDUCE THE | THE EXCLAMATION |
| WARNING:TO | FLASH AND ARROW | RISK OF ELECTRIC SHOCK, DO | POINT WITHIN THE |
| HEAD WITHIN THE | NOT REMOVE COVER (OR | TRIANGLE IS A |
| PREVENT FIRE OR | TRIANGLE IS A | BACK). NO USER | WARNING SIGN |
| ELECTRICAL SHOCK | WARNING SIGN | SERVICEABLE PARTS INSIDE. | ALERTING YOU OF |
| ALERTING YOU OF | REFER SERVICING TO | IMPORTANT |
| HAZARD, DO NOT | “DANGEROUS | QUALIFIED SERVICE | INSTRUCTIONS |
| EXPOSETHIS | VOLTAGE” INSIDE | PERSONNEL. | ACCOMPANYING |
| PRODUCT TO RAIN | THE PRODUCT. | | | | THE PRODUCT. |
| SEE MARKING ON BOTTOM / BACK OF PRODUCT |
| OR MOISTURE. |
Introduction
CAUTION: When using telephone equipment, there are basic safety instructions that should always be followed. Refer to the IMPORTANT
SAFETY INSTRUCTIONS provided with this product and save them for future reference.
IMPORTANT: Because cordless phones operate on electricity, you should have at least one phone in your home that isn’t cordless, in case the power in your home goes out.
If you have purchased an extra handset apart from your original purchased unit you may find a detailed description of its functions in the User’s Guide provided with your original purchased unit.
If you have purchased an extra handset that is not of the same type as your original handset you may still use the original User’s Guide to help explain the new handsets basic functions and options.
Parts Checklist
Make sure your package includes the items shown here.
Installation
Digital Security System
Your cordless phone uses a digital security system to protect against false ringing, unauthorized access, and charges to your phone line.
INSTALLATION NOTE: This product operates at a frequency of 1.9GHz. to provide communication with minimal interference from other electronic devices. To further minimize the possibility of interference, the base of the cordless telephone should not be placed near or on top of a TV, microwave oven, or VCR. If interference continues, move the cordless telephone further away from these appliances.
Important Installation
Guidelines
•Avoid sources of noise and heat, such as motors, fluorescent lighting, microwave ovens, heating appliances and direct sunlight.
•Avoid areas of excessive dust, moisture and low temperature.
•Avoid other cordless telephones.
•Never install telephone wiring during a lightning storm.
•Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations.
•Never touch non-insulated telephone wires or terminals, unless the telephone line has been disconnected at the network interface.
•Use caution when installing or modifying telephone lines.
Handset Layout
earpiece
display
Navigational/
selection
(button)
Right soft
LED alert(button) (indicator)
| Left soft | End/Skype |
| status |
| (button) |
| (button) |
| |
Button Descriptions
Left soft button
Selects the current menu item or confirms a setting, depending on the current screen. LED light indicator alerts to Voicemail Waiting and Skype Authorization requests.
Right soft button
Cancels the last action or returns to the previous screen, depending on the current screen.
Call/Speaker button
Initiates or answers a call. During a call, activates speaker.
End/Skype status
When in a call, ends the call. From idle, provides access to Skype status menu with a short press.
Navigational/Selection button
Press the outer ring to navigate up, down, left, or right. Press the round button in the center to select/confirm a setting.
Upper/Lower case and numeric button
When in text editor, changes to lower-case, upper- case, or numeric entry.
Space and Zero button
When in text editor, allows entry of a space, plus sign, or zero.
# button
When in text editor, it provides a symbol table.
NOTE: The handset display will turn off after 60 seconds of inactivity to save battery life. Lift from cradle to activate or if handset was not on the charge cradle, press the END button to toggle between the Change Status and Idle Screen.
Installing the Handset Battery
NOTE: You must install the handset batteries before using the cordless handset.
CAUTION: To reduce the risk of fire or personal injury, use only the Thomson Inc. approved model BYD NiMH H-AAA 900mAh 1.2V, rechargeable Nickel- metal Hydride AAA batteries, which are compatible with this unit.
1. | Locate batteries and battery door which are packaged |
| together inside a plastic |
| bag and are separate |
| from the handset. |
2. | Locate the battery |
| compartment on the |
| back of the handset. |
3. | Insert the batteries. |
4. | Close the battery |
Registration
YOU MUST REGISTER THE HANDSET BEFORE USE!
After the optional handset has charged for 16 hours; Screen displays Press reset button on base and insert handset in charger. Handset will automatically register to base.
NOTE: Once a handset has completed registration successfully, HANDSET X shows on the handset’s display, X stands for handset number, you can rename your handset.
NOTE: The maximum number of handsets which can be registered to the system is 4.
NOTE: The new handset will be automatically UPDATED or DOWNGRADED to the actual software version of the base.
Handset Name
This menu allows you to enter a name for the handset, which displays on the top banner of the idle screen.
1.From the idle screen, press 
to enter the main menu.
2.Press 
and 
to select Settings.
3.Press 
and 
to select Cordless settings.
4.Press 
and 
to select Handset name.
5.Enter the handset name (up to 12 characters).
6.Press 
to save your selection.
NOTE: If you make a mistake, use the button to backspace and delete one
character at a time or press and hold to delete all.
De-Registration
This feature allows you to remove a registered handset from connection to base. During the de-registration process, keep the handset near the base.
Use the Deregister function to deregister your handset from a base station.
1.From the idle screen, press 
to enter the main menu.
2.Press 
and 
to select Settings.
3.Press 
and 
to select Cordless settings.
4.Press 
and 
to select Deregister handset.
WARNING: It is not recommended that a handset be de-registered unless absolutely necessary because once a handset is de-registered, that handset’s telephone features cannot be used until the handset is re-registered.
5.Select NO, if you do not want to de-register.
6.If you select YES, then screen will display Your handset is not registered to base station any more!.
Re-Register Your Handset
Use the Register function whenever you need to register your handset with a base station, for instance when registering the handset with a base station other than the
Intercom Operation
The intercom feature allows you to have a conversation with another registered handset without tying up the telephone line, allowing you to still receive incoming calls.
Making an Intercom Call
(Handset to Handset Intercom Call)
1.From the idle screen, press 
to enter the main menu.
2.Press 
and 
to select INTERCOM.
3. Press 
and to select from any available registered handset or Internal Call to All. The receiving handset(s) rings. Wait for the person at the receiving
handset to press | to connect the call. |
NOTE: To cancel, press 
on the sending handset.
4.When finished, press 
on either handset to deactivate the intercom.
NOTE: The system is expandable up to 4 handsets (by purchase of optional Model 28311 handset with recharge cradle). When 4 handsets are registered, the system can handle 2 separate intercom operations at once, for example, 1st handset intercoms with 2nd handset while 3rd handset intercoms with 4th handset.
Receiving an Intercom Call
When you receive an intercom call, your handset rings with the selected melody and the Handset ID of sending
phone shows in the display. To answer the call press 
.
Advanced Intercom
Features
Receiving an Incoming Call During an Intercom Call
If you receive an external telephone call (landline or Skype) during an intercom call, both parties on the intercom call will receive a double beep in the earpiece. The handset displays the Caller’s ID (if available) and Answer call?.
a) To ignore the incoming call, press 
.
NOTE: If a 3rd handset is registered to the system, the external call can be answered by this handset and the intercom call can continue at the same time.
b)To answer the call, press 
. Selecting Yes will connect your handset to the external call and will place the intercom call on hold.
You may now switch between the intercom call and the external call or conference the other handset to the external call.
a) To switch between the external call and the |
intercom call: Press | , (Swap calls). This puts the |
external call on Hold. The external caller will hear |
a double beep every 10 seconds to indicate they |
are on Hold. You can return to the intercom call by |
Using Intercom w/External Phone Calls
During a telephone call, you may use the intercom function to page another handset and have an off line, private (two-way) intercom conversation. You may also have a three-way conversation between the external caller and the handsets, or you may transfer the external telephone call to another handset.
Two-Way Calling
1. During an external call, press | to put the call on |
Hold. | |
2.Press 
to select OPTIONS.
3.Press 
and 
to select Invite Handset.
4. Press 
and to select from any available registered handset or Internal Call to All. The receiving handset(s) is paged and emits a tone. Wait for the
person at the receiving handset to press 
to connect the call. Both intercom users may now speak privately. The external caller will not hear the intercom conversation.
5.When finished, press 
on either handset to deactivate the intercom. The originating handset displays Landline Call and On Hold.
6.Press 
to re-connect to the external call.
Three-Way Calling
Regular Method:
For use with 2 handsets and an external landline call
During a landline call with a handset, the other registered handset(s) display Landline Busy. To have a second handset join the call;
1. | Press | . |
2. | Press | to connect. The original handset will hear a |
| beep to indicate another handset has joined the call. |
NOTE: The above procedure will only work for a Landline Call. For three way calling with an external Skype call, use the “Invite Handset” method.
“Invite Handset” Method:
For use with 2 handsets and a Skype Call or landline call
1.During an external call, press 
to put the call on Hold.
2.Press 
to select OPTIONS.
3.Press 
and 
to select Invite Handset.
4. | Press | and | to select from any available |
| registered handset or Internal Call to All. The receiving |
| handset(s) is paged and emits a tone. Wait for the |
| person at the receiving handset to press | to |
| connect the call. | | |
5. | Press | on the originating handset to select |
| OPTIONS. | | | |
6. | Press | and | to select Join in Conference. |
7. | To end conference call, both handsets must press |
| | . | |
Changing the Battery
CAUTION: To reduce the risk of fire or personal injury, use only the Thomson Inc. approved model BYD NiMH H-AAA 900mAh 1.2V, rechargeable Nickel- metal Hydride AAA batteries, which is compatible with this unit.
1.Make sure handset is OFF (not in TALK mode) before you replace battery.
2.Remove the battery compartment door.
3.Remove the batteries from the handset.
4.Insert the new batteries.
5.Put the battery compartment door back on.
6.Place handset in the base or handset charge cradle to charge. Allow the handset battery to properly charge (for 16 hours) prior to first use or when you install a new battery pack. If you do not properly charge the phone, battery performance will be compromised.
Battery Safety Precautions
•Do not burn, disassemble, mutilate, or puncture. Batteries of this type could release toxic materials which can cause injury.
•To reduce the risk of fire or personal injury, use only the Nickel-metal Hydride battery listed in the User’s Guide.
•Keep batteries out of the reach of children.
•Remove batteries if storing over 30 days.
NOTE: The RBRC seal on the battery used in your Thomson Inc. product indicates that we are participating in a program to collect and recycle the rechargeable battery (or batteries).
For more information go to the RBRC web site at www.rbrc.org or call 1-800-8-BATTERY or contact a local recycling center.
Service
— www.GE.com/phones —
If trouble is experienced with this equipment, for repair or warranty information, please contact customer service at 1-800-448-0329. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved.
This product may be serviced only by the manufacturer or its authorized service agents. Changes or modifications not expressly approved by Thomson Inc. could void the user’s authority to operate this product. For instructions on how to obtain service, refer to the warranty included in this guide or call customer service at 1-800-448-0329.
Or refer inquiries to:
Thomson Inc.
Manager, Consumer Relations
P O Box 1976
Indianapolis, IN 46206
Attach your sales receipt to the booklet for future reference or jot down the date this product was purchased or received as a gift. This information will be valuable if service should be required during the warranty period.
Limited Warranty
What your warranty covers:
•Defects in materials or workmanship.
For how long after your purchase:
•One year, from date of purchase.
(The warranty period for rental units begins with the first rental or 45 days from date of shipment to the rental firm, whichever comes first.)
What we will do:
•Provide you with a new or, at our option, a refurbished unit. The exchange unit is under warranty for the remainder of the original product’s warranty period.
How you get service:
•Properly pack your unit. Include any cables, etc., which were originally provided with the product. We recommend using the original carton and packing materials.
•”Proof of purchase in the form of a bill of sale or receipted invoice which is evidence that the product is within the warranty period, must be presented to obtain warranty service.” For rental firms, proof of first rental is also required. Also print your name and address and a description of the defect. Send via standard UPS or its equivalent to:
Thomson Inc.
11721 B Alameda Ave. Socorro, Texas 79927
•Pay any charges billed to you by the Exchange Center for service not covered by the warranty.
•Insure your shipment for loss or damage. Thomson Inc. accepts no liability in case of damage or loss.
•A new or refurbished unit will be shipped to you freight prepaid.
What your warranty does not cover:
•Customer instruction. (Your User’s Guide provides information regarding operating instructions and user controls. Any additional information, should be obtained from your dealer.)
•Installation and setup service adjustments.
•Batteries.
•Damage from misuse or neglect.
•Products which have been modified or incorporated into other products.
•Products purchased or serviced outside the USA.
•Acts of nature, such as but not limited to lightning damage.
Product Registration:
•Please complete and mail the Product Registration Card packed with your unit. It will make it easier to contact you should it ever be necessary. The return of the card is not required for warranty coverage.
Limitation of Warranty:
• The warranty stated above is the only warranty applicable |
to this product. All other warranties, express or implied |
(including all implied warranties of merchantability or |
fitness for a particular purpose) are hereby disclaimed. |
No verbal or written information given by Thomson Inc., |
its agents, or employees shall create a guaranty or in any |
way increase the scope of this warranty. |
• Repair or replacement as provided under this warranty |
is the exclusive remedy of the consumer. Thomson |
Inc. shall not be liable for incidental or consequential |
damages resulting from the use of this product or arising |
out of any breach of any express or implied warranty |
on this product. This disclaimer of warranties and |
limited warranty are governed by the laws of the state |
of Indiana. Except to the extent prohibited by applicable |
law, any implied warranty of merchantability or fitness |
for a particular purpose on this product is limited to the |
