Plantronics 910 Using Your Headset, Answering/ending/making calls with PerSonoCall on softphone

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USING YOUR HEADSET

Answering/ending/making calls with PerSonoCall on softphone

To make a call, press the call control button to take the softphone off the hook. You should hear a dial tone.

To answer or end a call, press the call control button.

When using PerSonoCall, the radio link between the headset and the USB Bluetooth adapter will only be active during a call. This is the default setting intended to preserve the battery life of the headset. However, you may wish to have the radio link active when not on a call so you can listen to other audio sources, such as streaming audio on your PC. You can lock the radio link on in two ways:

Multipoint versatility

The .Audio 910 headset has multipoint technology which allows you to switch seamlessly between two audio devices. You can answer a call from either your PC-based softphone or your mobile phone by pressing the call control button. The headset must be paired to both devices and then to enable this functionality, see "Allow call control button 

to toggle the headset’s radio link" on the Basic Options screen on page 10.

Additional features

Only with mobile phone

Basic Options screen—check the box for "Lock headset radio link on"—see page 10.

Right click on system tray icon—and choose "Lock radio link on".

NOTE: Locking the radio link on for extended periods of time will significantly reduce the standby and talk time of the headset.

For softphones not compatible with PerSonoCall

Check the PerSonoCall compatibility list at www.plantronics.com/personocall for the most current information on softphone compatibility.

If your softphone is not currently supported by PerSonoCall, remote detection and answer/end via the headset does not function. Pressing the call control button on the headset will only open and close the radio link providing audio; you must answer the call from the softphone.

Answering/ending/making calls with mobile phone

To answer or end a call, briefly press the call control button.

To make a call, enter number on your phone, press send and the call is automatically transferred to headset; no need to press the call control button.

Redialling last number

To activate last number redial, double- click the call control button. You will hear a high tone for each key press. When you hear a further tone, the last number has been redialled.

Rejecting a call

When receiving an incoming call, press and hold the call control button. You will hear a tone. When you hear a second tone, the call has been rejected and you can release the button.

Using voice dialling

With the headset on, press and hold  the call control button for 2 seconds, until you hear a second tone, to activate voice dialling.

NOTE: To use voice activated dialling, the voice dialling feature must be enabled on your phone. See your Bluetooth phone manual for instructions.

Switching a call from phone to headset

To switch an active call from your phone  to your headset, briefly press the call control button.

Switching a call from headset to phone

To switch an active call from your headset to your phone, press and hold the call control button until you hear a tone. When you hear a second tone, the transfer has been completed and you can release the button.

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Contents Plantronics .Audio Welcome Table of Contents Register Your Product Online Package ContentsFeatures Charging Powering Pairing Powering USB Bluetooth adapterSystem tray icons Pairing headset With USB Bluetooth adapterInstalling Personocall Software Basic Options screen Current Status screen Launch PerSonoCall whenever Windows starts Replacing the ear tip Adjusting FITInserting a new ear tip Wearing the headset Using Your Headset Additional features Only with mobile phoneAnswering/ending/making calls with PerSonoCall on softphone Multipoint versatilityAdjusting volume Indicator LightsHeadset indicator lights Bluetooth USB adapter indicator lightsTroubleshooting for .AUDIO ProblemTechnical Assistance Sound Innovation