NCR 5953 manual User Guide

Page 1

NCR RealPOS™ 5953 USB DynaKey™

Release 2.1

User Guide

2006

B005-0000-1457

Issue B

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Contents User Guide Page Preface Safety Requirements AudiencePage Table of Contents USB DynaKey Migration MSR Powered USB 12 V to 2 x 4 Locking Connector Revision Record Federal Communications Commission FCC Radio Frequency Interference StatementsCanadian Department of Communications Voluntary Control Council for Interference VcciEuropean Contact Declaration of ConformityPage Introduction Compatibility FeaturesController Board Multi-Color Power LED Keylock Positions External Standard PC Keyboard ConnectorThree-Track MSR or Two-Track JIS MSR Special PC Setup Keypad LayoutSpeaker Integrated 2 x 20 Customer DisplayOverview Operating Range Physical EnvironmentStorage Range Transit RangeElectrical Requirements Power ConsumptionCable Length Limitations Dimensions 5953-K023 Checkstand Mount Mm 10.75 200 mm 140 mm 105 mm Site Preparation Hardware Installation Serial Number Location Mounting Options Cable Connector AccessInstalling a Remote Table Top USB DynaKey Installing a USB DynaKeyDVI 5972-F040 Installing an Integrated Customer Display19850 Assemble the post components Phillips PH Screw Integrated Display Bracket 19851 Installing a 5953-K023 Checkstand Mount Installing a Checkstand Mounted DynaKeyCheckstand Base Upper Half Front Cover Thumbscrew 17323 17449 Special Keypad Mode Powering UpPower up the system Hardware Installation Normal Operating Mode Screen Saving Feature Hardware Installation USB DynaKey Capabilities FirmwareUnique POS Capabilities Fpga Firmware DefaultsNCRUsbKeyboardCtl HID usages Keymatrixusage NCR Proprietary HID UsagesDouble-high/Double-wide Keys Programmable Key MatrixSorted by Offset Sorted by KeyNumber Keyboard Matrix for 5953 USB DynaKeySorted by Offset Sorted by KeyNumber Sorted by Offset Sorted by KeyNumber USB DynaKey Tone Frequencies Configurable Key Click ToneNCR USB DynaKey Control NCR Platform Software ComponentsProgramming Key-Value Definitions NCR USB DynaKey Control Parameterization Registry ValuesSet USB Key Matrix Application NCR USB DynaKey Control Data Capture Registry ValuesSet USB Key Clicks Application Command-line ParametersCommand-line Parameters Inch USB DynaKey Video Drivers Page Overview USB DynaKey Migration5953 USB DynaKey Migration LCD DiscussionLCD Interface LCD 800x600 High-Bright Long-Life ColorTouch option POS-Checkout Style Keyboard Hot PlugDouble-High / Double-Wide Keys Keyboard Programmability Keylock Error ToneKey Click Scanner port Power LEDAdditional ports Fingerprint SensorSmartcard Reader Key Re-mapping Registry Manipulation Tool 5953 USB DynaKey Migration USB DynaKey Migration 5953 USB DynaKey Migration Safety Requirements Hardware ServiceTroubleshooting Table Problem Isolation ProceduresSymptom Probable Cause Solution LED Disassembling the DynaKey Servicing the DynaKey ModuleRemoving the Remote Table Top Mount Removing the Back Cover Removing the MSR Removing the Speaker Assembly MSR Cleaning CardsRemoving the Controller Board 20067 Removing the LCD Remove the screws 4 that secure the LCD to the LCD Bracket Removing the Keypad Removing the Keylock Adapter Assembly Re-Assembling the DynaKey Replacing the Keylock assemblyController Board Connector IdentificationDVI Connector Connector Pin-Out InformationPowered USB Connector USB Connectors Cables Powered USB 12 V to 2 x 4 Locking ConnectorDVI to DVI DVI to ChampCleaning the Glass DynaKey Cleaning ProceduresIndex NCRUsbKeyboardCtl, 4-12,4-13

5953 specifications

The NCR 5953 is a highly advanced ATM (Automated Teller Machine) developed by NCR Corporation, a global leader in banking technology solutions. This machine is designed to enhance customer experience while ensuring high levels of security and efficiency in financial transactions. The NCR 5953 combines state-of-the-art technology with a user-friendly interface to cater to the evolving needs of customers and banks alike.

One of the main features of the NCR 5953 is its sleek and modern design, which not only makes it visually appealing but also maximizes space efficiency. The machine is equipped with an intuitive touchscreen display, allowing users to navigate easily through various banking services, such as cash withdrawals, deposits, and account inquiries. This interface supports multiple languages, making it accessible to a diverse customer base.

The NCR 5953 boasts advanced cash handling capabilities, including high-speed cash dispensing and recycling. This reduces the likelihood of jams and ensures that customers receive their cash without unnecessary delays. Additionally, the machine's multi-denomination cash handling feature allows for greater flexibility, giving banks the capability to offer customers personalized withdrawal amounts and improving the overall service experience.

Security is a paramount concern in ATM operations, and the NCR 5953 addresses this with a range of robust features. It incorporates encrypted PIN pads and card readers that adhere to the latest security standards to prevent fraud and protect sensitive customer information. Furthermore, the machine employs advanced surveillance options, including high-definition cameras that monitor transactions in real-time.

Connectivity is another critical aspect of the NCR 5953, as it supports both traditional and modern communication technologies. It is compatible with various networks, including EMV (Europay, MasterCard, and Visa) and NFC (Near Field Communication), enabling secure contactless transactions. This flexibility allows financial institutions to integrate the ATM seamlessly into their existing infrastructure.

Moreover, the NCR 5953 is equipped with remote management and monitoring capabilities, allowing banks to keep track of machine performance, cash levels, and system diagnostics. This contributes to decreased downtime and enhanced operational efficiency, as maintenance can be scheduled proactively.

In conclusion, the NCR 5953 represents a significant advancement in ATM technology, combining user-friendly features, robust security, and versatile connectivity. Its innovative design and superior cash handling capabilities make it an ideal choice for banks looking to improve customer service and streamline operations. With the NCR 5953, financial institutions can meet the demands of modern banking while ensuring a secure and efficient experience for their customers.