TM
Quick Guide Using TS 100 Phones with TalkSwitch
What is a Hunt Group?
A hunt group refers to a group of phone lines that can be used for outgoing phone calls. By first dialing the group number (usually ‘9’), TalkSwitch connects outgoing calls to the first available line in that group.
What is Direct Line Access?
Direct Line Access allows you to make external calls without having to dial ‘9’ first. This means that you do not have access to some of the TalkSwitch features unless you press hold / flash first.
How Do I ...
Retrieve my Voicemail messages?
Call an Outside number?
Intercom call to another extension ?
This makes any internal call including …
Local Office Extensions (111 - 118)
Remote Office Extensions (211 - 218)
Extension Ring Groups
Leave a Voicemail message?
Make a Conference Call?
3 Local Extensions
1.Establish a call with a local extension.
2.Place the local extension on hold.
3.Call the second local extension.
4.Connect the three extensions.
2 Outside / 1 Local Caller
1.Establish a call with an outside party.
2.Place the outside party on hold.
3.Establish a second call with an outside party.
4.Connect the three parties.
with Hunt Groups
Press ...
vmail
9+ tel #
Extension Number
x x x
Mailbox Number
*x x x
Extension Number
x x x
hold / flash
x x x
conf. 6
9+ tel #
hold / flash
9+ tel #
conf. 6
with Direct Line Access
Press ...
hold / | vmail | |
flash | ||
|
tel #
flash | Extension Number | ||
x x | x | ||
hold / |
|
|
|
|
| Mailbox Number | |
flash | * | x | x x |
hold / |
|
|
|
flash | Extension Number |
x x x | |
hold / |
|
hold / flash
x x x
conf. 6
tel #
hold / flash
tel #
conf. 6
Retrieve Voicemail messages from my Cell Phone?
Call into the TalkSwitch, then at an auto attendant press * * , and your mailbox number. | If the call is | |
answered by a person have them transfer you to your mailbox by pressing transfer | * * | and your mailbox |
number. |
|
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copyright Centrepoint Technologies Inc. 2005 document #: CT.TS005.528.EN - 01 (June 2005) | www.talkswitch.com |