Doro 5055 manual Other, Troubleshooting

Page 34

English

Other

Troubleshooting

Check that the telephone cord is undamaged and properly plugged in. Disconnect any additional equipment that may be connected. If the problem is resolved, the fault is with the other equipment.

Test the equipment on a known working line. If the product works then the fault is with the line. Please inform your local telephone company.

No Number Shown in Display when Ringing

In order for this feature to function, you must subscribe to the Caller Identification service from your network provider.

If ****** is shown in the display, it either means that no information was sent about the calling number, or that the caller has a secret telephone number. It may also be a voicemail message.

If MOBILE is displayed, the network operator has sent this call description as a name, the telephone number will only be visible when scrolling through the call list, press 0 when name is shown.

It may not be possible to receive CID information if the phone operates in a PBX system.

Warning Tone During a Call

The batteries may be running low (recharge the hand unit).

Telephone Does Not Work

Check that charge contacts in handset and base unit are clean. Check the adapter, is it correctly connected to the base unit and to the mains power?

Check that the telephone cord has been correctly connected to the base unit and to the line socket, by disconnecting and reconnecting both ends.

Check the charge status of the handset batteries.

Try connecting another telephone, known to be in working order, to the line socket. If that phone works then it is likely that this equipment is faulty.

34

www.doro.com

Image 34
Contents Doro 5055/5065R Picture shows 5065R Index OperationUnpacking InstallationConnection Only for models with an extra handset 5065R+1/5055+1 Battery Charge Indicator BatteriesRange Display Making a Call Volume ControlOperation Receiving a CallTimer Optional Network ServicesHandset Paging Hands Free Function Using the Phone Book Phone BookDialling from the Phone book Caller Identification Messages Page Settings Handset ringerRegister a New Handset or Base Unit De-register a HandsetDe-register All other Handsets Type of Caller ID CIDTone/Pulse Dialling UK only Line AdaptationRecall Button Timing PBX FunctionHandset Volume Control 5065R only General Information Expanded SystemMultiple Handsets Base Units Placement Multiple Base UnitsIntercom Function Transferring Calls Between HandsetsSwitching the Answering Machine On/Off Answering Machine 5065ROutgoing Message OGM Using the Answering Machine Command FunctionPersonal Message Memo Day/Time StampNumber of Rings Remote Code Recording Quality / Time Announcement Only ANNVoice Control Out of MemoryCall Screening Remote Activation of the Answering MachineRemote Control Troubleshooting OtherAnswering Machine Is Not Answering Guarantee Australia and New Zealand REN RN for New Zealand Answering MachinesPage English Version