Cavalier cav-100753 manual Customer Care Options, Billing & Payment Options

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Customer Care Options

Cavalier has several ways to obtain support or get needed information

Web Site: www.cavtel.com

Feature Guides, Repair Chat, and more.

Customer Care Support

Hours of Operation: M-F 7am to 5pm Eastern Sat 8am to Noon Eastern

Phone:(800) 291-9699

(800) 291-9699 Spanish

Email:cs@cavtel.com

Note: Changes or modifications to existing accounts can only be made by primary account holder or secondary users on the account by calling Customer Care.

New Sales

Hours of Operation: M-F 8am to 9pm Eastern Sat 8am to 5pm Eastern

Phone:(888) TALK-123 (888) 825-5123

Dial Tone Repair & Support

Hours of Operation:

24 hrs 7 days a week

Phone:

(800) 291-9699

Online Report:

www.cavtel.com/support/

DSL & Internet Support

Hours of Operation: 24 hrs 7 days a week

Phone:(800) 291-9699

Email:cs@cavtel.com

Billing & Payment Options

Pay by Phone

(800) 609-2799

Pay Online

Use your Visa, Mastercard or personal check by using the link located at www.cavtel.com/support/billing/

Pay by Mail

P.O. Box 2837

Omaha, NE 68103-2837

Pay by Cash

For Western Union locations call

(800)325-6000 or visit www.westernunion.com For Global Express locations call

(800)989-6669 opt 6

For CheckFree locations call

(800)309-7668 or visit www.checkfreepay.com

Make Automatic Payments Download the form located at www.cavtel.com/support/billing/automatic_payments.pdf

1)Credit Card Payment

(print, and fax to (804) 422-4513)

2)Direct Debit Payment

(print, attach voided check and mail to the address on the form)

Report a Payment

(877)729-6233 or email us at reportmypayment@cavtel.com

Billing Inquiries

(800) 291-9699

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Contents Welcome Voicemail Access NumbersTo check your messages from a remote location Set Up Your Voice MailVoice Mail To check your messages from homeCall Waiting Speed DialingHint Caller ID & ID Suppression Call Blocking Last Call Connect Call ForwardingDeactivation Three Way Calling Repeat Dialing Billing & Payment Options Customer Care OptionsRetrieving Messages Voice Mail Quick Reference Guide