Cortelco 8012 instruction manual Callers Are Not Displayed on Screen

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Troubleshooting (continued)

Callers Are Not Displayed on Screen

1.Verify that you have subscribed to the appropriate service (Caller ID and Call Waiting Caller ID) from your telephone company. If you only subscribed to Caller ID service the unit will not display call waiting caller ID information.

2.Check if your answering machine is set to answer before 2 rings.

No Caller Information is Displayed with the Call Waiting Beep

1.Verify that you have subscribed to Call Waiting Caller ID service from your telephone company.

We encourage you to disconnect all the telephone cords and adapter; and then reinstall the unit step by step per this instruction manual before you ask for service.

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Contents OWNER’S Instruction Manual Contents Page Base BS Settings Multiple Handset Operation Limited Warranty Thank YOU For Purchasing Important Safety Instructions Page Safety Instructions for Handset Battery Pack Page Unpacking and Installation Box ContentsFeatures Telephone Part Identification Page Key Descriptions Navigation Key Icons Page Installation Line and Power ConnectionBattery Installation Charging Handset DSL Interference Making a Call Making a Call Standby ModeBasic Functions Receiving a CallMute Volume Control Ringer SettingsMessage Waiting EXT Ring Last Number Redial Redial BookRedial Book Options Caller ID Functions Review Caller ID RecordsDial from CID Add CID Number to Phone BookDelete a CID Number Delete all CID NumbersCaller ID on Call Waiting Key LockAuto Answer Language Handset Name Range Alarm Dial Mode PagingHandsfree/Speakerphone Flash BacklightAdvanced Features Standby ModeMenu Navigation Phone Book Character Map Adding a Phone Book Entry Viewing a Phone Book Entry Dialing from a Phone Book EntryEditing a Phone Book Entry Deleting a Phone Book Entry Deleting all Phone Book Entries PausePhonebook Status Base BS Settings Terminate HS HandsetChange Flash Time Modify PIN BS Base Reset Handset HS Settings AlarmAudio Setup Key Tone LCD Contrast Base Selection Date and Time Format Setting Date and Time HS Reset Registration Multiple Handset Operation Internal CallingCall Transfer Way Conference Call Maintenance Information Telephone Service ProblemsTechnical Specifications S KTroubleshooting Phone Does Not OperateCallers Are Not Displayed on Screen Telephone Repair Cortelco Repair Center Sawyer Road CORINTH, MS FCC Information Page Limited Warranty Rev