Audiovox Dual Handset Cordless Phone, TL9038 owner manual Trouble Shooting Guide, Light

TROUBLE SHOOTING GUIDE

In the event of your telephone NOT working or difficulty in opening, the following suggestion can be help you of solving the problem.

Symptom		Suggested Solution
Base unit doesn't work	•	Ensure the power adaptor is firmly plugged into
(Power "LED" does not		power outlet & base unit.
light)	•	If power LED on base unit is still NOT lighted up,
		make sure the power outlet has power by
		connecting another appliance to the outlet.
Base LED doesn’t light up	•	Ensure the charging contacts on the handset and
for battery charging		the base cradle are kept clean regularly.
Handset does NOT work at	•	Ensure the handset battery is correctly connected
all		& fully charged up 10 hours before use.
No dial tone	•	Ensure telephone line is plugged firmly into base
		unit & telephone wall jack.
	• Make sure your telephone line is operating
		normally by unplugging the unit & replacing with
		another which is known to be operating correctly.
	•	If you still don't hear dial tone, call your local
		telephone company.
Receiving a call but	•	Ensure telephone line is plugged firmly into base
handset doesn't ring		unit & telephone wall jack.
	•	Make sure handset battery is NOT in battery low
		status.
	•	Handset may be out of range from the base.
	•	Try disconnecting some of your other extension
		phones which you may have.
Interference by other calls	•	Replace handset to base's cradle & try your phone
while using your phone		call later.
If still	•	This problem may be caused by your telephone
		line wiring or local telephone services, call your
		local telephone company.
Voice background, most of	•	Probably the phone is out of range, move closer
		to base, or relocate the base.
time inherent with noise,
	• The phone operating range may be limited or
static OR fading in & out
		interfered by the layout of your home environment,
		try to relocate the base unit.
		E - 24

9038_2_ib_e.p65 24 10/31/03, 12:20 PM