Warranty Information

Warranty

Giant Telecom, BVI (Distributor) guarantees to you, the original purchaser, the digital cordless telephone and accessories which you have purchased from an authorised reseller (the "Products"), to be in conformance with the applicable specifications current at the time of manufacture for a term of 12 months from date of purchase of the Product(s) (Warranty Term). You must inform Distributor of the lack of conformity to the applicable specifications of any of the Products within a period of two (2) months from the date on which you detect a defect in material, workmanship or lack of conformity and in any event within a term not to exceed the Warranty Term, and must immediately submit the Product for service to Distributor's Repair or Service Centre.

During the Warranty term, Distributor will, at its discretion and without extra charge, as your exclusive remedy, repair or replace your Product which does not comply with this warranty; or failing this, to reimburse the price of the Product but reduced to take into account the use you have had of the Product since it was delivered. This warranty will expire at the end of the Warranty Term.

For details, please contact :

1300 889 785

HOW TO GET WARRANTY SERVICE?

In order to be eligible to receive warranty service, you must present your receipt of purchase or a comparable substitute proof of purchase bearing the date of purchase. The digital cordless telephone should also clearly display the original compatible electronic serial number. Such information is contained with the Product.

You must ensure that all and any repairs or servicing is handled at all times by a Distributor's Service Centre in accordance with the Distributor's Service requirements. In some cases, you may be requested to provide additional information concerning the maintenance of the Products by Distributor's Service Centres only, therefore it is important to keep a record of any previous repairs, and make them available if questions arise concerning maintenance.

CONDITIONS

This warranty will not apply if the type or serial numbers on the Product has been altered, deleted, duplicated, removed, or made illegible. Distributor reserves the right to refuse free-of-charge warranty service if the requested documentation can not be presented or if the information is incomplete, illegible or incompatible with the factory records. Repair, at Distributor's option, may include reflashing of software, the replacement of parts or boards with functionally equivalent, reconditioned or new parts or boards. Replaced parts, accessories, batteries, or boards are warranted for the balance of the original warranty time period. The Warranty Term will not be extended. All original accessories, batteries, parts, and digital cordless telephone that have been replaced shall become the property of Distributor.

Distributor does not warrant the installation, maintenance or service of the products, accessories, batteries or parts.

Distributor will not be responsible in any way for problems or damage caused by any ancillary equipment not furnished by Distributor which is attached to or used in connection with the Products.

Warranty