Topcom 3900 manual Caller Identification, Telephone does not show the name sent by the operator

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Butler 3900/Twin/Triple/Quattro

7.12 WARNING TONE BEEP

When one handset is on line, it emits the warning tone beep every 20 seconds if the batteries are low or when the handset is out of range.

7.13 CALLER IDENTIFICATION

Caller identification is only available if you have subscribed to this service with your telephone operator.

When you receive an external call, the caller’s number will appear on the display as the telephone rings.

If the caller’s number is already recorded in the phone book, the caller is identified by his or her name recorded in the phone book instead.

The telephone does not show the name sent by the operator.

If the call is not answered for 3 seconds, the sum of unanswered calls will be displayed and CLI icon ? of the handset appears.

The handset indicator LED and base CID LED ? blinks till all missed calls are read.

7.13.1 List of calls

Your telephone keeps a list of the last 20 calls received in memory. This function is available only if you are subscribed to the caller ID information. The correspondents that have called are identified by their telephone number or name in the same way as in caller identification. The presence of new / unanswered calls is indicated by the flashing of CLI LED ? of the base and Handset indicator LED. To consult the list of calls:

1. Press and hold ? key for 2 seconds or choose menu Call Log. If there are no calls in

the list, ‘NO CALL’ will appear.

 

 

2. Scroll through the calls by using up

or down

arrows. The caller’s name will be

shown before the telephone number if the name is stored in the phonebook. If this call is unanswered or this call record is not read, CID icon ? is shown.

Note: if the caller’s name is longer than 9 characters or the telephone number is longer

than 9 digits, press down

arrow to see the complete name or number.

4.Press down again to see the time and date when the call is received**

5.Press to add this entry in the phonebook when the telephone number is on display if it’s not already stored:

‘STORE ?’ will appear, press INT to confirm. Enter the name and press INT to confirm. Enter the telephone number and press INT to confirm. Select the melody which will be heard when this number is calling using up/down keys and press INT to confirm. The entry will be stored in the phonebook.

6.To call back a correspondent, simply press the key when their telephone number or name is displayed.

**Only when the network send the time/date together with the telephone number!!! On networks with caller ID in DTMF, no time and date will be displayed.

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Butler 3900/Twin/Triple/Quattro

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Contents Butler 3900/Twin/Triple/Quattro User GuideThis product is made by Topcom Belgium Safety advice Cleaning Disposal cautions Initial use Advanced functions Safety Advice Cleaning Disposal of the Device EnvironmentHandset Initial USEHANDSET/BASE Butler BaseDISPLAY- Icons INTAccessories Indicator LEDSetting UP ConnectionsChoosing Menu Language Using the TelephoneRechargeable Batteries Making AN Internal Call Receiving a CallMaking AN External Call Internal Call TransferPrefix Dialling EXTERNAL/INTERNAL Call ToggleConference Call Display of Call DurationCaller Identification Telephone does not show the name sent by the operatorCalling from the Phonebook Using the Alphanumerical KeypadRedial Memory Adjusting the Ring Volume Using the MenuSpeaker Volume During Call PersonalisationChoosing the Ring Melody Automatic Answer Activation / Deactivation of Call TimerActivation / Deactivation of KEY Tone Beep Handset NameFlash Time Duration Setting the Dialling ModeChanging the PIN Code Setting Call Barring Setting Emergency NumberDefault settings are Keypad LockAdvanced Functions PhonebookManaging Multiple Handsets Setup Prefix MemorySetting UP AN Additional Handset Searching a Handset from the BaseSetting UP a Handset on Another Base Removing a HandsetWarranty Period Trouble ShootingTopcom Warranty Warranty HandlingTechnical Characteristics Warranty ExclusionsPage U8006372